Recent Commercial Posts

Geauga County Commercial Property Fire

9/22/2020 (Permalink)

Kitchen Fire Grease Fire

Fire and smoke damage to a Geauga County commercial property can be overly complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small fire or a large-scale event, we will work quickly to assess the situation and isolate the damaged area.

About SERVPRO of Geauga County

SERVPRO of Geauga County specializes in the cleanup and restoration of commercial and residential property after a fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. When an emergency arises in your business, call us and we will be there quickly with the help you need.

  1. Board Up & Tarping
  2. Contents Inventory: both salvageable and non-salvageable
  3. Dry Cleaning
  4. Demo and Debris Removal
  5. Provide photographic and computer-generated documentation to your adjuster.
  6. Assist with the pack out, cleaning, and pack back of your personal property.
  7. Document Drying

Have Questions? Call Us 24/7 – 440-564-7266

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Geauga County Commercial Property Flooding

8/14/2020 (Permalink)

Geauga County Commercial Property Water Damage at a Geuaga County Commercial Property

Flooding and water damage events at Geauga County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large- scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Geauga County

SERVPRO of Geauga County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us at 440-564-7266

Certified: SERVPRO Cleaned – a defensive cleaning program

6/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Geauga County today at  440-564-7266 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Geauga County Commercial Cleaning Services

4/30/2020 (Permalink)

Commercial Facility Cleaning General cleaning of a Local area meeting facility in Geauga County.

SERVPRO of Geauga County specializes in all commercial cleaning services, from general cleaning of workspaces to heavy cleaning of warehouse walls and ceilings. A clean office promotes employee health and safety, production, and overall happiness. When dirt, odor, and moisture problems go beyond the scope of your regular janitorial staff, you need turn to the professionals and let us handle the everyday wear and tear that gradually soils your office.

SERVPRO of Geauga County offer services that range from a onetime cleaning service through weekly, monthly, quarterly or yearly.

Our commercial cleaning services include:

  • General Office Cleaning and Sanitization
  • Biohazard, Sewage, and Water Mitigation
  • Trauma and Crime Scene Cleanup
  • Odor Removal and Deodorization
  • Fire and Smoke Cleaning
  • Storm Damage Remediation and Restoration
  • Vandalism Clean and Board Up

If you are interested in professional cleaning services, do not hesitate to contact the appropriate professionals.

Call SERVPRO of Geauga County at 440-564-7266

Visit for more information

Is your Geauga County Business Flooded?

1/9/2020 (Permalink)

Flooded Office Hallway Do you see the ceiling tiles on the floor? Never underestimate the potential risk associated with flooding and water damage in your building.

Flooding and water damage to your commercial property is often complex with numerous issues that require a knowledgeable and quick response. Whether we are faced with a relatively small water cleanup or a large-scale storm event, we work quickly to assess the situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. Here are a few tips to follow prior to help arriving:


  • Shut off source of water.
  • Turn off Circuit Breakers.
  • Avoid contact with any sewage and contaminated contents.
  • Keep all employees away from affected areas.


  • Use electrical appliances
  • Use ceiling fixtures if ceiling is wet
  • Enter any room with standing water
  • Wait to call for help, time is crucial.

SERVPRO of Geauga County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC- Institute of Inspection Cleaning and Restoration Certification, rest assured our staff is equipped with the knowledge to restore your property. It is our sincere desire to provide the finest in restoration and business recovery services to allow you to utilize normal operations at your facility as quickly as possible.

Call us at 440-564-7266

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What To Know About Commercial Generators

12/23/2019 (Permalink)

Commercial backup generator A generator is a key piece of equipment for any Chagrin Falls, OH, business

What To Know About Commercial Generators

A generator is a key piece of equipment for any Chagrin Falls, OH, business. It can keep your electronics running even when there is severe storm damage to your property. They are particularly useful if your company has been hit by one of the following:

  • An earthquake
  • A local blackout
  • A flood

However, you should avoid using generators or other electronics if they have been severely affected by water damage. In this scenario, you should first perform flood cleanup before attempting to utilize alternative power equipment.

How Generators Work

Commercial generators store solar energy, diesel fuel or natural gas that can then be used to power a building when the electricity is not working. You can purchase automatic generators that turn on as soon as they sense an outage has occurred.

How Long Generators Last

A typical generator should operate for approximately 3,000 hours. High-quality generators, however, can last for up to 5,000 hours.
Still, you shouldn’t have to replace generators that often since you will only use them following an outage.
At most, it should take a few weeks for professionals to restore power after a blackout or storm. You can then turn the generators back off. Since your generators will be powered down for extended periods of time, they should last 20 to 30 years.

How To Keep Your Generators Functioning Properly

If you want to avoid generator problems, you should perform regular preventative maintenance. Otherwise, your machine could break down sooner than expected, which could leave you without power during a major storm.
Buying and maintaining a commercial generator will help you keep your business running during a disaster. Still, even if you have working generators, you may have to deal with severe flood damage to your office of business space. If this happens, your local emergency restoration services company can assist with storm cleanup and repairs to get you back in business.

Can Water-Damaged Electronics Be Restored?

9/23/2019 (Permalink)

The keyboard of a computer with water Water damaged computer

Appliances and devices are among the most costly contents in commercial buildings. Water is made up of charged particles that can cause corrosion to form on metal and short-circuit electronics. Several factors determine whether flooded electronics can be restored or require replacement.

Power Status During Damage

The severity of electronic damage can be intensified if a device is powered on or plugged in while a flooding incident occurs. An appliance with current running through it during exposure to water is more likely to short-circuit and pose a greater risk of starting an electrical fire. Property owners should exercise caution when handling damaged devices:

  • Do not attempt to power off a device.
  • Carefully unplug or turn off circuits.
  • Contact experts to handle unstable electronics.

Owners of buildings with many computers or appliances may want to contact a power company after major water damage to temporarily shut off the electricity. Even if a device was not powered on when damage took place, repair efforts may not be successful.

Extent of Exposure

It is next to impossible to accurately determine the degree of electronic damage without opening and inspecting flooded appliances and devices. Trained content cleaning and restoration experts do so in a clean, low-static environment to prevent additional damage and reduce the risk of an electrical fire due to short-circuiting throughout inspection, repair and testing.

Repair Costs

Depending on the item, it may be more cost effective to claim a loss and replace damaged electronics rather than attempting repairs. If content cleaning methods are unlikely to fully restore functionality, restoration experts can provide information to support an insurance claim.
An all-in-one water damage mitigation and restoration company offers specialized content cleaning services. Only experts should handle flooded electronics, as these items can pose a heightened risk of fire. Contact the closest franchise that offers electronics restoration and content storage in Mayfield, OH.

How Fire Can Lead to Water Damage in Your Business

8/14/2019 (Permalink)

Another way fire damage may occur is from the overflow emitted by firefighters' use of a hose

3 Ways a Commercial Fire Can Lead To Water Damage Issues

If your business in Chardon, OH, has experienced fire damage, then you may be looking at damage from water as well. In addition to excess moisture left behind by sprinkler systems and hoses, fire-damaged buildings are often left exposed to the elements. Here are three ways that a commercial fire can lead to issues with water damage.

1. Sprinkler Systems

Your fire suppression system, or sprinklers, can also lead to water damage. This is often less damage than would have occurred if the system had not been in place, but the leftover water puddles may cause some problems. Fortunately, many restoration services can take care of these additional damages in addition to any problems caused by fire or smoke.

2. Fire Hoses

Another way fire damage may occur is from the overflow emitted by firefighters' use of a hose. The output of the water hose used to fight the fire can also often leave flooded areas. If left to stand, this water can soak in and cause further damage to the property. As soon as the fire is safely out, you may want to begin getting as much water out of the property as possible. A restoration service may have a pump and dehumidifier that can help ease this process.

3. Exterior Damage

A fire may also leave damage to the exterior of your business structure. This may include holes in the walls or roof where wet weather such as rain or snow can leak in. This can lead to flooding and additional water damage. If you find these areas, it's best to tarp or board over the damaged space until repairs can occur.
When repairing your business, know that you may find water damage as well as smoke and fire damage. Whether it was from sprinkler system flooding, the powerful flow from a fire hose, or wet weather that occurred after the fire had damaged the exterior of the property, fire-related flooding should be addressed as soon as possible. Fortunately, your local fire restoration service should be able to get you back up and running.

Creating a Business Continuity Plan

6/19/2019 (Permalink)

Create a business continuity plan for a hurricane

Should flooding ever occur at your business in the Gates Mills, OH, area, you will need to protect your employees and property with a business continuity plan. The safety of your employees and patrons should be of the highest priority, and protecting assets from water damage can make recovery efforts go more smoothly.

Scenarios To Prepare For

All sorts of disasters can cause flooding. To best prepare for an emergency and any ensuing water damage, create a business continuity plan for each of the following possible scenarios.

  • Excessive rainfall from storms
  • Overflowing or leaking appliances
  • Broken pipes
  • Tropical storms
  • Hurricanes

Before the Disaster

An emergency response plan should be drawn up well in advance of any disaster. These plans signal what employees should do to in the face of an emergency. Once completed, these plans should be shared in detail with employees, with every step explained thoroughly to prevent any confusion in an actual emergency.

During the Disaster

At the very minimum, these plans should protect the people at your business during an emergency, which can include employees, patrons, and contractors. Once everyone is safe, management or trained employees can worry about containing the incident and protecting company property.

After the Disaster

Once the disaster has passed, allow any remaining patrons to leave and instruct employees to clean the site, if safe and necessary. Should the disaster incur any damages to commercial property, consult with the insurers of your business to see what is covered under any policies. After the paperwork is settled, a water damage restoration service may be contacted to inspect and repair any damages.

As the owner or a manager of a company, it is up to you to protect the people involved in your business, as well as any commercial assets of the company. By planning for the worst of flooding through a business continuity plan, you can properly maintain and protect the long-term health of your business.

Fire Damage Restoration

5/30/2019 (Permalink)

SERVPRO of Geauga County is prepared and has a 24 Hour Emergency Service.

Fire damage is a devastating experience for any business owner. Immediately the flames are out, a lot of things need to be done so that you can minimize the smoke damage and soot damage to your belongings. This is known as fire damage restoration. Below are some tips that can help you get the fire cleanup underway.

Tips on Fire Damage Restoration

Before fire cleanup

As an owner, you are not supposed to enter the property until you get permission from the fire department. They will confirm if the property that has undergone smoke damage and soot damage is safe. When it's safe, you can grab any essential documents you find.

It's really impossible for you to do the cleanup including board up, all by yourself. For excellent services, you need to contact a restoration company in your area. Fire in a home or fire in business (commercial fire damage) is not something you can handle by yourself. The experts should be able to deal with the smoke damage, smoke smell, and soot damage effectively.

Getting professional fire damage restoration help

Once the team has arrived, they will first check the conditions of the property. This is important as it helps them develop an action plan for the fire cleanup. Proper safety gear must be worn by the team for protection. This includes heavy duty gloves, safety goggles, and face mask to protect the eyes and respiratory system. If you must go in, make sure you wear old clothes you will not mind throwing away since they'll be covered with soot.

The next thing fire damage professionals will do is to open the windows for ventilation. They may also bring in fans to increase ventilation throughout the building. Increased airflow helps in clearing out any residual smoke and reduces the smoke smell. If the area you reside in a humid, the fire damage restoration experts will run a dehumidifier with the windows closed. They may also use power fans because water damage occurs too. They have to dry off the wet items before they can start cleaning any smoke damage after fire in a home or fire in a business.

Handling damage after fire in business and fire in a home

Now that the restoration company team handling the fire in a business or fire in a home has assessed the damage, they will start the process of board up servicing. In the case of commercial fire damage, many equipment pieces tend to be costly. Inspecting and restoring the quickly makes a big difference in them working or being destroyed. Poor air quality, soot damage, and smoke damage significantly diminish the working environment for employees, so commercial fire damage experts need to work thoroughly and efficiently. The commercial fire damage teams know that time equals to money.

The fire cleanup experts will also focus on water, soot, and smoke smell removal. Sometimes, you may not see the water, but it soaks in the insulation behind walls as well as the other areas where smoke damage existed. The fire damage team works on the water removal process to get rid of the water that was used by the fire department. The fire cleanup team uses high-powered air movers or dehumidifiers to eliminate the water hence completely drying the place. The fire damage cleanup process must be conducted efficiently to get the best results. A customized plan always works best since it factors in the state of the property and whether board up services are required.

Hiring a restoration company is the best decision you will have made during this trying time if you want to get the best results. It may be a bit costly when compared to DIY but it's sometimes the only option you have. Restoration company experts will board up your property, clean it up, get rid of the smoke smell, among other necessary services. Opt for professionals for the best fire damage restoration services.

Leaky Roof Cleanup

4/30/2019 (Permalink)

Commercial Storm Damage in Chardon, OH.

Many people have dealt with leaky roofs at one point or another. While it may not always sound like a big deal, a roof leak can cause extensive damage, from mold growth to harm in the interior ceiling. You don’t want to leave a leaky roof unattended. The roof is an essential component to the building. When it comes to flood cleanup for the roof, here is what a company may do for your Chardon, OH, building.

Leaky Roof Cleanup

  1. Tear Out

After a roof leak, the first step is to call a flood restoration company. They can do an assessment on the damage done to your roof. For instance, if there is any mold growth, they will be able to identify it and help clear it out. In some cases, the damage to the shingles or roof may be too widespread, and some materials may have to be torn out before you can focus on the restoration.

  1. Dry Out

The company will usually dry out the salvaged materials in the second step. Generally, the goal is to save as much as can be saved. A damaged roof often has some parts that can be saved and dried out whereas others may have to be torn up. Once everything is dried, it can go through the disinfecting process. This will make sure there are no mold spores left.

  1. Restore

The restoration involves returning your roof to like-new condition. This can mean replacing any missing shingles, redoing the installation or fixing any number of damages that were done to the roof.

When you have a roof leak, it’s important that you deal with it right away. Water damage has a way of getting worse over time. The longer you leave it, the more you are likely to have mold growth and extensive damage that cannot be salvaged. When it comes to restoration, having as much of the original roof as possible helps.

Fire Escape: Is Your Business Prepared

1/10/2019 (Permalink)

You should have a fire extinguisher in every corridor of your Chardon, OH business

Fire Escape: Is Your Business Prepared

A business fire, or any fire for that matter, incites panic and fear. Proper fire preparation can reduce the chances of entrapment and ensure that all your employees or tenants escape the property intact and healthy. To ensure the safety of everyone, you should be making routine checks throughout your property.

1. Fire Extinguishers

You should have fire extinguishers in every corridor and within 75 feet of hazardous areas. All extinguishers should be inspected annually. Also, the units should be mounted 5 feet from the floor with no other elements within a 3-foot radius.

2. Suppression Systems

A business fire can be extinguished quickly if your fire suppression system is working correctly. You can perform routine maintenance, ensuring that the sprinkler heads are free of debris and are not leaking or broken. However, you should have the system checked annually by a professional.

3. Emergency Exits

All emergency exits should be unlocked and have alarms attached. Also, while some may find hallways a perfect place to store miscellaneous goods, these exits should remain clear. Any obstruction can slow down an exit and may even result in someone losing their life.

4. Exit Routes

Additionally, there should be clearly defined exit routes. You can create maps of the building, specifying exits, and mount them throughout the premises, but you should also have lit exit signs and other signage that make escape routes clear and defined.

If you need assistance with emergency planning, or if you are currently dealing with fire damage and loss, a disaster restoration specialist in the Chardon, OH, area may be able to help. These professionals often offer free property assessments to aid in your planning needs.

A business fire, as with all fires, is dangerous. However, in commercial property with multiple hallways and rooms, it is especially challenging to navigate and find your way to safety. Therefore, it is vital to plan and practice escapes as well as prepare your facility for the possibility of a disaster.

How To Maintain Fire Sprinklers

12/31/2018 (Permalink)

There are several measures that an owner or facility manager of a commercial building can take to maintain fire sprinklers. Regular sprinkler maintenance can help to ensure that a fire suppression system is functional and prevent accidental activation.

Schedule Regular Maintenance

A maintenance service should inspect sprinklers at least once a year. This inspection should include checking the:

• Alarm system
• Pressure
• Test flow and tamper switches
• Valves
• Water volume

Sprinkler maintenance can keep a fire suppression system functional. If the occupancy or usage of a commercial property changes significantly, the fire suppression system may also need to be modified.

Update the System

It is important that the layout of the sprinkler system correspond to the purpose and needs of a structure. The system may need to be modified if any of the following factors change:

• Fire risks
• Occupancy
• Use patterns

Keep this in mind if a commercial building is being rented out to new tenants. It may be worthwhile to determine whether the fire sprinklers meet the needs of the new occupants.

Assess Accidental Activation

If sprinklers accidentally activate, it is important to find out why a malfunction has occurred. Sprinklers are tested to prevent accidental activation or leaks. In either event, a building owner or facility manager should contact a sprinkler company. It is important to:

• Accurately describe the circumstances
• Mitigate water damage
• Provide every part of the malfunctioning sprinkler

A sprinkler may activate due to defects, corrosion, or environmental factors such as excessive heat or freezing. Regular maintenance and safe conditions should be sufficient to prevent most instances of accidental activation.

These sprinkler maintenance measures ensure that a fire suppression system will be effective in the event of a fire. If a system activates to suppress a fire or accidental activation occurs, contact a sprinkler company as well as a damage mitigation and restoration firm in Bainbridge, OH.

3 Ways To Maintain Your Commercial Building’s Roof

10/17/2018 (Permalink)

Clear out gutters often to avoid storm damage in Chagrin Falls,OH

The roof of your Chagrin Falls,OH, commercial building is its first and best defense from the elements. However, when damage or neglect causes a major roof leak, it might cost you hundreds or even thousands of dollars in lost profits while repairs are made. You may be able to avoid this problem with proper maintenance, and there are a few ways to keep your roof robust and functional.

1. Be Vigilant About Leaks

Fresh water stains on the ceiling or sudden mold growth could both be indicative of a roof leak. However, ignoring these signs could cause more serious issues later on that may be dangerous as well as costly. When you find signs that might point to small roof leaks or a moisture problem, it is wise to note what you see and then contact your company’s roofing contractor to have it inspected.

2. Check Skylight Seals During Rainy Days

If a rainy day slows down business, it could be the perfect time to check your building’s skylights for signs of leakage. Sun, age and wind damage can all affect the seal around any skylight, so watching for leaks during a rainstorm may help you target problems. If you do find a leak, call a water damage and remediation service for advice about repair options that can help prevent future problems caused by leaks.

3. Clean the Roof and Gutters

Cleaning debris from your commercial building’s roof and gutters can help the roof’s coating work more efficiently by guiding rainwater away from the property. Water buildup on the roof can cause leaks and structural damage, so cleaning the roof and gutters after serious or prolonged storms may help with more efficient drainage.

Protecting your Chagrin Falls,OH, commercial building’s roof can prevent issues that may cause costly damage later on. From a roof leak to a sagging ceiling, many water problems are not inevitable and may be avoidable with the proper maintenance.

Gray Matters: Category 2 Water Damage

9/12/2018 (Permalink)

Pipe break in Chardon can cause dreaded water loss in your home or business

Category 2 water, or gray water, is the middle level on the water contamination scale. It may have unsafe levels of bacteria and might cause people who ingest it some discomfort. It may also contain chemicals from the surfaces it touches. If you need water pipe repair in Chardon, OH, it is likely that the water you are dealing with is Category 2 water.

Typical Sources

When your business is flooded by Category 2 water, it may have come from the following sources:

• Dishwasher leaks in the company kitchen
• Failure of the sump pump in the basement
• Hydrostatic pressure on the foundation
• Overflowing toilet (clean or with urine only)

It is not advisable to drink water from these sources as they are expected to have certain levels of contaminants in them. It's not, however, as contaminated as Category 3 water, which includes sewage and floodwater.

Other Instances

Some instances of water pipe repair may turn into dealing with gray water. Unless water comes directly out of a broken pipe, it is likely to fall within the Category 2 contamination level. Once water is out in the open or in contact with various materials, it doesn't stay clean for long. For example, suppose a supply line breaks on the second floor and it is not discovered until the water is seeping through the ceiling of the first floor to the front desk. The water from the supply line is Category 1. The water dripping into the receptionist's coffee, however, is Category 2. It has gone through a floor, insulation and ceiling tiles and now is no longer clean. The receptionist should definitely get a new cup right after phoning remediation services, and that remediation will likely include a disinfection step.

Some water pipe repair is clean water, but more likely than not, the water damage contamination level is going to be at least in Category 2. This means that not only does the area need to be dried but also sanitized. Remediation specialists can run tests so that you know what category the water falls under for sure.

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How To Reduce the Loss Your Business Suffers After a Flood

6/26/2018 (Permalink)

Flooding can affect your business, especially if you have to shut down for clean up

When your commercial building in Chardon, OH, is affected by flooding, your business may suffer. Depending on the extent of the damage, you may have to close your company for days, weeks or months. This stopping of normal business can cost you customers, slow down production and result in inventory loss. Because you may have to pay your employees still, you could be looking at a big loss if you don't take steps to lessen your losses:

• Start the restoration process quickly. If you want to reduce how much your business loses after a broken pipe or another water-related disaster, you need to start the restoration process as quickly as possible. This means calling in a commercial restoration team and filing a claim with your insurance.

• Rely on business interruption insurance. If you planned ahead for disaster, you can turn to your interruption insurance. This coverage helps pay for the financial loss you may have to deal with due to a disaster that makes you close down your company, such as large water damage. Depending on your coverage, it may help pay your employees, normal bills and inventory expenses.

• Rent a temporary workspace. Not every company can easily move for a short amount of time while flooding is cleaned up. However, if your business can relocate without too much hassle, you may be able to start up work in a temporary space. This allows you to keep your customers happy, earn money and allow your employees to work. Of course, renting the space can cost extra money, too.

• Communicate with customers. Simply letting your customers know what happened can help you keep clients even after a temporary shutdown. Give your customers a timeline and try to update them as the work progresses. This simple type of information can assure your patrons that you will be back up and running soon.

Flooding can negatively affect your business, especially if you have to shut down for the cleanup process. With the right steps, you may be able to reduce the negatives this type of disaster can have.

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The Importance of a Fire Evacuation Plan

5/22/2018 (Permalink)

Fire Evacuation Plan is a must for your business

The Importance of a Fire Evacuation Plan

All business owners hope that they never have to worry about a fire breaking out at their company. It’s important to think about your contingency plan for your business in Charden, OH, however, just in case a fire does occur. Before you consider what to do about your building or when to call fire restoration specialists, you must think about the people in your building. How do you plan to evacuate them if your building goes up in flames?

1. Mapped Evacuation Routes

Every person who works in your building should have a clear path to the outside if the building catches fire. Your evacuation plan must map routes to the doorways that get the most people out in the least amount of time. It is also a good idea to have a contingency plan so that people in each section of the building have a backup route in the event that their planned path becomes obstructed during the fire.

2. Assigned Duties and Responsibilities

In every emergency, there are tasks that must be completed. Someone has to initiate the evacuation. Someone has to be in charge of handing out equipment or respirators as needed. Others need to be tasked with making sure everyone in their area, including guests and those who require special assistance, has proceeded along the evacuation route. The chain of command in emergency situations has to be clear, and everyone needs to know what his or her responsibilities are.

3. Organized Accountability

When people walk out the door, they need a designated meeting area that is close enough that everyone can arrive in a timely manner but far away enough to be safe and out of the way of emergency response teams. It is a good idea to take a staff roster and guest log with you when you leave the building so that you can check those present against it and confirm everyone evacuated.

Everyone at your company in Charden, OH, needs to know what to do in case of a fire. Having a contingency plan can save lives.

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How to Handle a Flooded Company

2/26/2018 (Permalink)

Water damage is a serious risk for any business, and it can come from some very surprising places. Depending on the weather, long-term climate, and building materials, there are a lot of ways for water to get in and damage company property, and it’s hard to make sure you have a plan for dealing with all of them. Luckily, when you do have a flooded company, a plan for fixing the problem and dry cleaning company property will help you minimize the damage so your operation can bounce back quickly.

Understanding Types of Water Damage

When your building in Burton, OH experiences any kind of water incursion, whether it’s from flooding, roof problems, a broken pipe, or other sources, there are two types of damage you need to be prepared to deal with.

• Primary Damage is the damage caused by the water coming in immediately. It can include discoloration of materials and damage caused by the force of the water’s entrance to an area.
• Secondary Damage is damage caused by persistent exposure to the water after it has made its way into the building. It frequently results from incomplete cleanup or a lack of proper dry cleaning, and it can affect both building features and items inside.

Minimizing Water Damage

A flooded company in Burton, OH is a serious problem, and cleanup is going to be a major undertaking, but when you work with certified restoration experts who understand how to properly clean to prevent secondary damage with time, you can easily bounce back. The key is a fast response, and that is easier to ensure when you research your options and pre-select the experts you want to work with.

Contact your insurance company to better understand your coverage, and then go looking for a restoration company that has all the certifications you will need. After that, it’s just a matter of planning a backup protocol to keep your operation moving forward during the cleanup. That way, your flooded company won’t have to shut down.

Effective Cleanup Ideas After a Fire

2/7/2018 (Permalink)

Any homeowner would shudder at the thought of a fire starting in his or her home.

This is a nightmare scenario that could cause extensive damage, not to mention costly repair, cleaning and recovery. In large fires, if you didn’t have effective content storage to keep out the flames and smoke, you’ll likely have to deal with ruined clothing, furniture, appliances, electronics and a host of other things. Fortunately, dry-cleaning services in Mayfield, OH, can often help restore your items. There are also other content cleaning methods to get your items back to a usable state.

1. Professional carpet cleaning can help salvage your flooring. Your carpets can bear a huge brunt of a house fire in Mayfield, OH. It’s not just the flames that can destroy flooring; smoke and water damage can also make carpets unsalvageable. However, there are experienced, reputable carpet-cleaning companies that have the tools and skills to remove the odors and even restore your carpets. Make sure you include carpet and floor cleaning in your content cleaning efforts following a fire.

2. Dry-cleaning can save your clothes. Smoke damage can wreak havoc with your wardrobe, but all hope is not lost. Choosing a top dry-cleaner will help ensure that awful smoke smell is gone from your clothes. A regular cycle in the washer won’t do. Make sure you take a trip to the cleaners.

3. Professional ultrasonic care can help with non-porous items. For those items damaged that weren’t protected in content storage, professional cleanup and restoration companies are your best source. They can handle all your cleanup needs. The pros will use ultrasonic tools and methods to tackle even the most challenging items. They can even clean smoke-damaged materials and items.

Turn to the professionals to help with your dry-cleaning and content cleaning after a fire. They can help restore all the items not protected by content storage.

Commercial Storm Damage Expectations

11/29/2017 (Permalink)

Commercial Storm Damage Expectations

Cleaning up after a storm in Geauga, Ohio is an overwhelming task. The key is to formulate a plan and take things one step at a time.


Flood water is black water. That means it carries a variety of contaminants: bacteria, heavy metals, oil and pesticides. Commercial buildings should be cleaned properly before reopening for business.

In addition to contaminated waters, there are other safety issues present. You should dry out your space as quickly as possible, and make sure to address issues related to wet mechanical and electrical systems, exposure to building materials containing lead or asbestos and mold growth. You may need to tear out certain contaminated and wet materials.

Mold is a serious health risk that could come back to haunt you if you don’t follow appropriate storm restoration procedures. There are several products and techniques that can help reduce and control mold. Proper drying and cleaning are necessary, and water damage restoration companies can help make sure the job is done correctly.


There are many risks involved with re-entering a flooded building, which means business owners should eliminate hazards as quickly as possible. Turn off power to the building until the water can be removed. Don’t use any electrical outlets in the flooded area. Tear out any outlets in this area and replace them. If there is visible mold growth, wear a suit, gloves, goggles and a mask. Dispose of suit and gloves so as not to contaminate your vehicle or other areas. Asbestos and lead both present real dangers. If the building is older, hire a professional to test the area first.

Water damage from storms can be a real hassle, so be aware of damage expectations. Your business may need to stay closed while the premises are secured and cleaned. At the bare minimum, flood cuts may need to be done. This is where you tear out drywall and insulation all the way up 12 inches above the water line, which removes contaminated and molded materials and allows for proper drying. Visit for more information on water damage.

Your Next Steps After Commercial Storm Damage

11/29/2017 (Permalink)

Your Next Steps After Commercial Storm Damage

Property owners in Geauga, Ohio know that at one time or another they’ll likely have to deal with storm damage. This usually means water damage that precipitates a significant tear out of existing structures and the subsequent storm restoration. In the event of storm damage, here are four steps to help you stay on top of things.

Extraction of Water

If a storm has left you with standing water, then that water will have to be pumped out before any repair or restoration can begin. Generally, a submersible pump can be temporarily installed in order to rid your structure of standing water. The extraction of water should begin as soon as possible to reduce the damage that’s done to the building and its contents.

Removal of Damaged Materials

Once you’ve removed the standing water, you’ll need to remove those items that are water damaged and those that are still holding water. That may just mean taking the contents of the building out, but it may mean pulling out carpet and other floor coverings in order to protect your subflooring. That tear out of wet materials will need to be completed before any repair or restoration begins.

Drying of Structure

Once everything that can be removed has been torn out, you’ll still need to allow the remainder of the building to dry out. Walls and ceilings may look dry, but they’re generally constructed of porous materials that hold water inside, even once the surface is dry. Powerful dehumidifiers can help to draw out water that can cause hidden damage if it not properly removed. The drying of the structure will need to be tested to ensure that it’s complete before you begin repairs.


Repair to the structure can commence as soon as testing confirms that the building has dried out. You’ll want an experienced contractor to handle your restoration so that as hidden surfaces come to light through the repair process, any damaged materials will be recognized and dealt with appropriately.

Water damage from a storm doesn’t have to be a catastrophe, but it does require proper drying out, tear out, and storm restoration in order to maintain the safety and aesthetics of your building. Be sure you follow all the steps to keep your property in top condition after damage from a storm.
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Odor Removal from Flooding in a Commercial Building

11/29/2017 (Permalink)

Odor Removal from Flooding in a Commercial Building

Flood water can leave your commercial building in Geauga, Ohio in a bad state. The damp conditions can lead to mold growth, which can cause bad smells if left unattended. Flooding caused by sewage backup or sewage loss can be linked with even worse odors. Working with storm restoration professionals can make odor removal after flooding possible. Some of the steps for odor removal are as follows:

Dry Out the Space

The first step in odor removal is drying out the flooded space. This can take a lot of time and effort. You may need to do the following to get a space back to its original state:

Use a wet vacuum or sump pump to remove standing water from the premises.
Employ dehumidifiers to draw excess moisture from the air.
Get a portable air conditioner with a “extra dry” setting to suck even more moisture out of the air.

Once your space is dried out, you’ll be better prepared to remove the foul odors left behind by the standing water.

Apply Disinfectants and Cleaners

Your walls, furniture and flooring may smell bad because of the flood waters. Whether you’re dealing with mold growth or dirty water, you need to remove some of these odors before you’ll be able to be comfortable in the building again. Bleach, odor-eliminating cleaners and white vinegar can be used on certain floors, walls and furniture to help start the odor removal. Of course, you should check the manufacturer specifications before using any type of harsh cleaner on a surface.

If you choose to apply these cleaners and disinfectants on your own, you need to use the proper protective gear. Gloves, masks and goggles can protect you from the mold spores as well as the harsh cleaners being used.

Get Help When Needed

In certain situations, your Geauga, Ohio business will need more than a do-it-yourself remedy. You can stop mold growth and remove unwanted odors from a property after flooding by turning to experts who have the knowledge and equipment needed to do the removal correctly. Visit for more information on water damage.

How To Handle Commercial Fire Damage

10/25/2017 (Permalink)

How To Handle Commercial Fire Damage

A commercial fire can be a scary experience for any business owner or commercial establishment. If your business experiences a fire, it is extremely important to take appropriate steps to ensure that the occupants are safe. After a fire incident in a commercial property, fire restoration professionals can help eliminate any fire damage, including soot damage and smoke damage.

Fire damage is not something to be handled lightly. If you have dealt with electrical fire, utility room fire or any other fire damage in a commercial facility, you know how crucial it is for you to get professional assistance in restoring things back to normal. Fire restoration companies have trained technicians with great expertise in fire suppression and putting out fire.

When you call fire restoration experts, they will arrive at your business facility promptly to address issues like smoke damage, soot damage and smoke smell. Whether it's a utility room fire or an electrical fire, the firefighter team with their fire hoses and fire trucks are not going to clean up or restore your facility to its original condition. Instead, you will need to hire a commercial fire damage company to handle the fire damage for you.

Restoration professionals are the ones who clean up the facility after a commercial fire damage, and they can help you in getting a fire suppression system and fire sprinkler system installed. Both the fire suppression system and fire sprinkler system help to prevent a fire in commercial environments. These systems are designed to prevent severe fire damage in commercial facilities. You will also notice that firefighter teams encourage business owners and commercial establishments to have a fire sprinkler in place, for fire suppression.

Even if have not encountered an an electrical fire or a utility room, you still need fire restoration professionals to come in and clean up the facility and restore an environment that is conducive to doing business.

Fire damage technicians have the right training and skills to handle commercial fire damage incidents and will respond to your business location to remove the smoke damage and debris that have been left behind. They have the right equipment and tools to take care of the situation, whether it's a utility room fire or an electrical fire.

Firefighters do not handle utility room fire or electrical fire restoration. Firefighters use their fire hoses and fire trucks to help put out the fire but they do not provide restoration services after a commercial fire damage. Only fire restoration professionals have the expertise to do so.

Soot damage on its own can create a huge problem overtime. The professionals will be able to remove the soot damage on the walls as well as smoke damage that has been left behind. And they can have the proper preventive systems in place, such as fire suppression and fire sprinkler systems.

In fact, the fire hoses and fire trucks can cause water damage. Although fire hoses and fire trucks do a good job of helping put out the fire in a commercial fire incident, they end up creating other problems that require the expertise of restoration professionals.
This means that you will certainly need to have hire water damage professionals to clean up and repair any damage due to the firefighters efforts and their fire hoses and fire trucks.

Soot damage is something that should be handled by experts because they have the skills and equipment to get the job done correctly.

The final phase of restoration is to restore the facility to its original state. Using state-of-the-art equipment and cleaning techniques, trained and experienced technicians will be able to clean up and deodorize all affected area. After the restoration service has been completed and fire sprinkler system installed, you will be utterly amazed at the quality and condition of your business environment. If you experience a fire in your business, do not hesitate to call a restoration company right away. Visit for more information on commercial fire damage.

What You Need To Do After A Fire Strikes Your Business

9/27/2017 (Permalink)

What You Need To Do After A Fire Strikes Your Business

If you have a fire damage at a business location, you're responsible for the everything that happens after the firefighters pull away in the fire truck. Follow these steps to ensure that fire damage is properly repaired:

1. Make Sure The Insurance Covers The Repairs:

Most insurance policies cover commercial fire damage, and it's often possible to get in touch with them as soon as the firefighters leave. If it's not possible to contact the company by telephone, try contacting them with an online chat.

2. Contact A Board Up Service:

Firefighters only perform fire suppression, and they don't board up buildings. Vandals and thieves target businesses that are visibly affected by commercial fire damage. A board up service can prevent this from happening. Board up services can also remove soot that has accumulated on some surfaces. This help to keep them safe from soot damage and smoke damage.

3. Choose A Fire Restoration Company:

Make sure that your fire restoration company specializes in commercial fire damage. The fire restoration company also should be rated well by customers.

Check to see that the fire restoration company is registered with the IICRC. Companies that are registered with the IICRC tend to be reputable.

The company you choose should specialize in the repair of smoke damage and soot damage. Even if you hire a board up service, it's likely that there will be many areas of smoke damage and soot damage remaining. The company should deodorize smoke damage and soot damage.

The fire hoses that firefighters are exceptionally powerful, and they can cause damage of their own. The fire hoses on a fire truck spray water at a high pressure. This is likely to damage surfaces. The fire hoses on a fire truck can spray more than 1,000 gallons of water every minute. Since a fire hose sprays a large volume of water, the water from the fire truck may trigger mold growth. The fire sprinkler system may exacerbate this damage. Fire sprinkler systems also spray large volumes of water. Therefore, it's always important to find a restoration company that will repair water damage.

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Commercial Water Damage

5/27/2016 (Permalink)

Flooding and water damage events at Geauga County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Geauga County

SERVPRO of Geauga County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us at 440-564-7266