Recent Water Damage Posts

Category Water Loss Types:

8/27/2020 (Permalink)

Category 3 Water From River Flood A river flooded into a customer's home, leaving debris throughout the entire basement.

Category 1: "Clean Water"

Category 1 water is from a clean water source like a broken water supply line or leaking faucet.


Kitchen Sink Supply Line or Faucet

Toilet Supply Line

Washing Machine Supply Line

Wash Tub Faucet

Hot Water Tank

Water Filtration Supply Line

Refrigerator / Freezer Water Line

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness.


Toilet Overflow (with urine, not feces)

Washing Machine Overflow

Dishwasher Overflow

Sump Pump Failure

Fish Tank Leak

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death.


Flooded Water Overflowing Rivers, Stream, Ponds

Toilet Water Containing Feces

Stagnant Standing Water – Microbial Growth

Busted Sewage Lines

Have Questions? Call Us 24/7 

Our SERVPRO technicians can inspect your home or business to determine the appropriate plan of action for the type of water damage encountered.

Office: 440-564-7266 or visit us at:


Plumbing leak in your Chardon home?

6/11/2020 (Permalink)

Have you experienced a plumbing issue, broken, leaky valve? If you are wondering how to deal with water damage, we are here to help.

Water damage is a serious issue that can become more problematic by the minute. It is imperative that you take steps to prevent additional water from entering your home. For example, you can shut off the main water supply or call a plumber to assist you. By taking this action, you can prevent additional water from entering the space while you wait for help to arrive.

After you have taken steps to stop additional water from damaging your property, you can easily hire a trusted mitigation team to assist with the remaining steps in the cleanup process.

The mitigation team will begin the water extraction and debris removal, process. Once the water has been extracted, the issue of high humidity levels may remain. High humidity levels can cause mold to grow, dehumidification fans will be used by your mitigation team to address this problem.

Once the drying out phase has been completed, cleaning would follow. The mitigation team will completely clean, sanitize, and deodorize the affected area of your property. Once all steps have been followed restoration if needed could begin.

SERVPRO of Geauga County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Need Emergency Service? Call Us 440-564-7266

Visit for more information on water damage.

Where is all this water coming from?

4/14/2020 (Permalink)

Water Damaged Basement Homeowner wasn't clear as to where the water was coming from. They contacted a plumber and then they contacted us.

Is it a pipe in the wall, a drain, roof, sink, refrigerator, or even the hot water tank? When faced with water damage in your Geauga County home or business, the first thing to remember is to call for help immediately. Waiting to seek help while trying to remedy the situation will only make the damage worse.

  • Call a plumber to fix the source
  • Call a mitigation team to extract
  • Do not attempt to use anything electrical
  • Mop and/or blot excess water, open windows, drapery, and blinds.
  • Remove loose items from the floor
  • Remove art objects or other irreplaceable items
  • Prop up wet upholstery and furniture cushions
  • Remove rugs from wet carpeting
  • Do not enter areas with sagging ceilings or saturated upper floors.

Calling an expert promptly will prevent further water loss and damage to your property.

Call SERVPRO of Geauga County at (440) 564-7266 or visit us at: for more information on water damage.

Sump Pump Failure in Geauga County?

3/12/2020 (Permalink)

Sump Pump Room This is a sump pump in Chagrin Falls that could not keep up with the heavy rainfall.

Sump pump failure often occurs during a heavy rainstorm. There are many reasons for failure such as power outages, product defect, switch problems, sizing, improper installation, etc. Once a sump pump failure occurs, water begins to seep through cracks in the foundation and your basement walls. Water tends to gravitate towards the lowest point of the basement, often saturating anything in its path. Here are three tips to follow:

  • Contact a Professional Plumber – you should have the source of the problem fixed prior to any clean up.
  • Contact your insurance company or read your policy – See if the claim is covered.
  • Contact a Professional Mitigation Company – In most cases they will extract the water, pack up any contents, clean, disinfect, as well as place drying equipment, and or remove any affected building materials. Moisture reading should be monitored by the mitigation company daily, until drying process is complete.

Although, you cannot control every potential cause, you can try to prevent another sump pump failure:

  • Listen – Make sure it is not making strange noises or vibrating.
  • Look – Check to see if there is substantial, visible rust.
  • Maintenance – Perform an occasional check on your sum pump (Float and Switch)
  • Purchase – Purchase a battery backup as well as a screen to prevent as much excess debris from clogging your line.

A flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Geauga County and let our trained, professional crews, handle the situation safely and correctly.

  • We are Available 24 hours/7 days per week
  • Our technicians are highly trained in water restoration techniques
  • We use s500 IICRC Restoration Standards (Institute of Inspection, Cleaning and Restoration Certification)
  • Advanced Inspection and Extraction Equipment

Call Us Today – We Are Here to Help – (440) 564-7266.

Did you spot a leak underneath the kitchen sink?

1/16/2020 (Permalink)

Leak under my sink! This home had two layers of wood floor. After removing the first layer, we noticed how bad this valve leak was. Look at how wet the floor is!

Like many, the kitchen is the central hub of our home. This is where we gather to socialize, cook, prepare our morning drink, wash our hands, and rinse our dishes. So, when we discover a leak, it may feel as if all central functions of your home have come to a halt. Here are a few tips to follow:

  1. Shut Off the Water Valves - Found underneath the sink
  2. Call a Plumber – Identify the leak, repair or replace leaking lines or fittings.
  3. Contact Insurance - Know what your insurance policy says before talking to your agent. It is important to read your policy to make sure your loss is covered. Sometimes, the repair may not be covered, but the water from the leak resulting in additional damage may be.
  4. Call a Professional Mitigation Team - Water damage is risky to leave unattended. Hidden water can cause damage to wood, cabinets, flooring, and even the ceiling below. SERVPRO of Geauga County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or any water damage event.

Call us at 440-564-7266

For more information on Water Damage visit

How To Prevent Water Damage

12/11/2019 (Permalink)

Leaking pipe in ceiling Leaking pipe in ceiling

How To Prevent Water Damage

As a homeowner, you want to avoid major complications to your property. In fact, there are some things that may seem hard to prevent, but there are actions you could take to save you a major headache. For example, water in home crawl spaces and materials is hazardous, requiring prompt attention and potentially creating water damage. Finding it, though, can seem tricky as it often begins in minute and seemingly innocent stages. You can take actions to locate water leaks early. To try to avoid this complication, consider the following three tips.

1. Inspect It

Being proactive is important. As a homeowner, be on the lookout for any of the following:

  • Clogged gutter
  • Broken pipe
  • Ruined shingle
  • Weak caulking
  • Running toilet
  • Dripping faucet

For larger projects, set aside time every few months to evaluate the locations, ensuring that they are in proper condition. As for the everyday fixtures, try to stay alert. Note any changes in pressure or function, and, if you see any signs of a leak, call a plumber.

2. Dry It

When your child spills a drink, it is important to wipe it up right away. Drips are just as important. They are tiny; over time, however, water in home carpet and drywall accumulates, sucking in the moisture like a sponge. This is hazardous as it attracts fungus and ruins materials. Focus on removing the humidity quickly. Consider running dehumidifiers and exhaust vents.

3. Fix It

As soon as possible, fix any plumbing issues. During a pipe cleanup, you'll want to attend to the initial break and the consequences of it. For example, don't throw down towels and wait a few days, thinking the liquid won't cause any harm. The moisture can seep into carpet, grout and drywall; therefore, what seems harmless actually can be quite detrimental. The wetness sits and could potentially create a musty odor, mold and rot. Contact a water remediation company in Chardon, OH, to test the area and begin appropriate restoration services.
When things break, don't push them off until tomorrow. Water in home materials is problematic. Instead, be alert, keep it clean and repair it.

How To Fix a Flooded Basement

10/28/2019 (Permalink)

Dark humid basement Recovering from a basement flood can be done with the right equipment and a lot of hard work

Many homeowners have heard horror stories of sump pumps failing and basements filling with floodwater. A basement flood can happen quickly and cause a lot of damage in a short amount of time. If your basement in Highland Heights, OH has experienced flooding or water damage, your insurance coverage may include the cost of professional restoration services. There are some things you can do yourself, but if damage is severe or you do not have the necessary skills and equipment, professional assistance can help. Here are a few tips on how to safely restore your basement.

Stay Aware of Danger

Keep safety first. When entering a flooded area, watch out for these common dangers caused by a basement flood:

  • Slippery, slimy floors
  • Items you cannot see through the floodwater
  • Electrical outlets exposed to water or submerged

Anytime there is water in a home, there is the risk of electrocution. Be sure that the electricity is turned off before entering the area. If the water has gone above the electrical outlets and you cannot safely reach the fusebox, the only way to ensure your safety is to have the house taken off the electric grid by a professional.

Dry Out the Area

Once you have ensured your safety, the next step is to begin removing the water. If you can do this without entering the flooded area, even better. A shop vacuum can be used to suck out the majority of the water. Once the water is gone, you are likely to find that flooring, baseboards, and possibly drywall have been soaked by the water. Everything that was underwater may need to be removed and replaced.
Recovering from a basement flood can be done with the right equipment and a lot of hard work. If you discover that you need professional help, water restoration experts can restore your basement to its pre-flood condition, as if it never happened.

3 Important Things to Remember When Your Basement Floods

8/28/2019 (Permalink)

Flooded basement in Bainbridge, OH

Remember These 3 Important Tips When Your Basement Floods

There are few things worse than dealing with a basement flood. Quite often it is an ordeal to clean up and recover when water seeps in and damages your belongings and home. When your basement floods in Bainbridge, OH, remember these three important tips:

Secure the Area

Your safety is the first priority. Make sure that your power supply is switched off to avoid any unfortunate accidents. This includes turning off gas and electricity. It is important to steer clear of the flooded area while the power is still running. Avoid interacting with electronics such as TVs, lamps, or music systems even if the electricity has been turned off.

Stay Safe with PPE

Even if you know the source of the water and think it is clean, always use personal protective equipment when working in waterlogged areas. This can save you from waterborne diseases or infections. Pull on your boots and gloves before you get started and keep a face mask handy in case you need it.

Know When to Ask for Help

After you have salvaged your items from the basement flood, you can begin the task of removing water. This process that can be quite laborious depending on the depth of the water. If you feel overwhelmed, you can always turn to your local supplier of flood restoration and mitigation services. Allow your basement to completely dry before giving it a final cleanup with a mold and mildew remover and moving your items back in. Your insurance company is there to help if your insurance coverage includes flooding. Call them right away so they can provide the information you need to file a claim.
Knowing the proper procedures and having the right contacts can make a tiresome process easier to bear. Dealing with a basement flood is no fun at all, but you don’t have to face it alone.

4 Steps To Complete Before the Insurance Adjuster Arrives

6/12/2019 (Permalink)

If your home has suffered from water damage, prepare for the home adjuster

How to Prepare for the Adjuster if Your Home Has Suffered from Water Damage

If your home has suffered from water damage, take the following steps to prepare for the home adjuster. When you complete these steps before the insurance adjuster arrives, the damage on your property can be repaired or corrected as soon as possible. Speed up the process by getting as much paperwork out of the way as possible:

  • Proof of loss forms
  • Insurance policy reports
  • Estimates from authorized professionals

In addition to tackling paperwork, be sure to complete the next steps as quickly as possible.

One: Contact Your Insurance Provider

It's vital that your insurance company can contact you, especially if you have had to evacuate your home. Have your policy number, phone number, property address, and alternate phone numbers handy. If it's possible to meet the adjuster at your home, you may find it easier to communicate clearly.

Two: Secure Your Property

Before the adjuster arrives, and before you evacuate if it is possible to do so safely, protect your property. Be aware that water damage can affect the construction of your home, leaving it unsafe to re-enter the building. When this is the case, contact a water damage repair and remediation professional to provide these services.

Three: Take Pictures of Damages

You will be completing a lot of paperwork regarding the damages throughout your home but taking photographs or a video is a good way to provide proof of your claims. Remember not to remove any items until the home adjuster has provided an okay.

Four: Keep Information Organized

Put together a safe place to store contact information, insurance claim reference numbers, receipts, photographs, and every other document regarding the damaged property and repairs. This will also include checks from the insurance company. You may expect up to three separate checks: structure damage payment, personal belongings loss reimbursement, and money for additional living expenses.

When water damages have affected your Mayfield, OH, home, work closely with the home adjuster to resolve the issue. Work through these four steps and maintain open communication for the best results.

3 Steps To Take After a Broken Pipe Strikes

4/15/2019 (Permalink)

Act quickly when you have a bursting pipe just to prevent further water damage.

Although as a building manager or property owner you try to take steps to protect your commercial building from bursting pipes, extenuating circumstances sometimes mean you have to deal with water damage after extreme cold weather or significant storms hit Mayfield, OH. Being prepared for such events and knowing what to do can help you act quickly and prevent secondary damage.

1. Turn Off the Flow of Water

Removing the source of the flowing water is the first step to take when dealing with broken pipes and the resulting flooding. If your building has a supply line switch, use it to turn the water off to the affected area instead of the entire building. You should also turn off any electricity running to the damaged area to prevent electrical shocks.

2. Remove the Standing Liquid

Once the water is off, if the puddled liquid is in a small area, begin removing the standing water immediately. If the bursting pipes flooded a large area, contact a water cleanup and restoration service to clean the area and make necessary repairs. The professionals also have the knowledge to fix a broken pipe and check for any mold, rotting building materials, and other secondary water damage in Mayfield, OH.

3. Read Your Insurance Policy

Before contacting your insurance company, take time to read the policy and make sure your building has flood damage coverage. Sometimes the broken pipe repair may not be covered, but the resulting water damage and secondary problems may be, so it is best to know what your insurance policy says before talking to your agent.

Bursting pipes can occur in any commercial building, and when they do happen to yours, you can act quickly to prevent further water damage by following the above three steps. You can also plan ahead by choosing a water cleanup team and getting onto their emergency client list.

Four Steps to Take When Filing a Water Damage Claim

3/13/2019 (Permalink)

Always get in contact with your insurance agent

Water Damage Claim

Experiencing water damage in your Chardon, OH home can be a stressful situation. Filing an insurance claim can add to the frustration you are feeling if you are unprepared. Following these steps can make the process go more easily for you.

1. Call Your Insurance Agent

The first thing that you should do is relocate to a safe area if the damage to your home is significant. After this, call your insurance agent. Getting in touch with your insurance company as soon as possible will allow the process to be started more quickly. It also prevents the company from denying your claim because you waited too long to report the damage.

2. Take Pictures of the Damage

Before you begin moving anything, you should take pictures. This will help during the insurance claim process because you will be able to show your agent the extent of the damage to your home. Be sure to include photos of the structure of your home as well as any damaged property and belongings.

3. Take Steps to Prevent Further Damage

If there is a flood of water in your home, your insurance company will expect you to take care of your house and do what you can to reduce any further damage. If they find that you have not done so, it may affect your claim.

4. Make a List of Lost Items

In order to file your insurance claim and be properly reimbursed, you will need to supply your insurance agent with a list of items that have been damaged. A professional remediation service can help in this area by determining which items can be salvaged and which must be replaced.

Whether a pipe burst in your home or the water damage has come from another source, it is important that you begin the claims process right away. Waiting too long can add unnecessary complications and might result in a lower amount of financial compensation.

A Running Shower and an Overflowing Toilet Indicate a Severe Sewer Blockage

1/17/2019 (Permalink)

If your toilet overflow caused a significant flood, consider bringing in flood restoration experts

You just discovered that your morning shower caused a toilet overflow downstairs. This overflow indicates that you have a severe plumbing problem and have several concerns:

  1. You face a messy sewage cleaning job.
  2. The sewer blockage is below the level of the toilet.
  3. Other drains may be affected.

You may Be Able to Clear the Clogged Pipe Yourself

Before attempting to clear the pipe, it is essential to perform an initial cleanup of the overflowed sewer water. That is the most dangerous category of water and disinfecting the entire area is recommended. Gloves and a mask are also essential.

If the obstruction is in your house, there is an excellent chance that you can clear the clogged pipe yourself. However, a blockage outside your home will likely require the services of a plumber or even your Department of Public Works.

Determine the location of the blockage by checking the other drains in your home. If any pipes are open, the clog is likely in your home. Unfortunately, the tests may cause more water to back up into the toilet and require additional sewage cleaning. You should take this into account while cleaning the overflow area.

The Plumbing Auger Is the Tool of Choice for Clearing Blocked Drains

An auger is a long thin coiled wire with a flared tip. You insert it into the toilet as far as it goes. If it encounters the blockage, a twisting and back-and-forth motion and running water will remove the clog. If you don’t own and can’t borrow an auger, someone in the plumbing department of a Chagrin Falls, OH, hardware store can help you find the right one.

If your toilet overflow caused a significant flood, consider bringing in flood restoration experts with their specialized equipment and expertise to perform your sewage cleaning. When they are finished treating your home, it will be “Like it Never Even Happened”.

Does Drain Cleaner Damage Pipes?

12/18/2018 (Permalink)

Clogged drain in a Chardon,OH home

Chemical drain cleaners can be effective for clearing a clogged drain, but these substances may merely move blockages or damage pipes. Find out more about the risks of common chemical cleaning formulas.

The Type of Pipe

Chemical products may be more or less damaging depending on the formula and pipe material. Drain cleaner may:

  • Damage older metal pipes
  • Soften PVC pipes
  • Adversely affect any pipes if used improperly

These products are very powerful and toxic. Gentler and safer enzymatic treatments can clear partial blockages within 24 hours.

The Type of Clog

A fully clogged drain calls for a mechanical, rather than chemical, cleaning method. There are several reasons why chemicals will not work on a drain that is completely blocked:

  • Cleaning products may not dissolve a total blockage
  • Chemicals may sit in pipes and cause damage
  • An auger or snake can penetrate and extract or break up clogs

A homeowner should factor in the type of pipe and clog to choose the best drain clearing solution. If you choose to use chemicals, select a formula that is relatively safe for the pipes in your home and follow the instructions.

The Type of Cleaner

It is important to consider how cleaners work. There are several major types of chemical drain cleaners:

  • Caustic cleaners, such as sodium hydroxide, give electrons to the clog and release heat
  • Oxidizing cleaners containing sodium hypochlorite oxidize the clog and release electrons, heat, and gas
  • Acidic cleaners, such as sulfuric or hydrochloric acid, attract electrons and release heat

Every chemical cleaner can degrade pipes. Look for the most effective and least damaging solution for the pipes in your home.

Chemical drain cleaner may be temporarily effective, but these formulas may simply move a clog further down the drain. If a clogged drain results in a toilet overflow or backup, contact a sewage cleaning service in Chardon, OH.

Prevent Secondary Damage After a Pipe Breaks – Here's How

10/11/2018 (Permalink)

Leaking pipe into ceiling in Chardon, OH

Secondary water damage refers to the type of damage that occurs while the initial damage sits and/or is being cleaned up. Typically, this type of damage is far more destructive than the initial damage as it usually results in mold, structural rot and other hazardous conditions. Secondary damage can also occur after the mess from, say, bursting pipes or a flood, has already been remediated. This only happens when remediation efforts are not thorough and performed by a non-professional. You can prevent secondary damage by taking the following measures after an incident involving water:

  • Inspect your home for broken pipes and perform fixes where necessary.
  • Make sure rooms prone to moisture have proper ventilation.
  • Clean up any sitting water as soon as you discover it.
  • If an incident does occur, contact a Chardon, OH, water remediation team right away for proper cleanup assistance.

By taking these measures, you can protect your home and your wallet from the consequences of secondary damage.

Dealing With Broken or Burst Pipes

Bursting pipes are one of the most common causes of secondary water damage, especially when the damage occurs when the homeowners are away on vacation. Burst pipes spew out a lot of water and can affect areas beyond what a person can visibly see. When homeowners attempt to clean up the mess on their own, they typically only clean up the immediately affected area. Oftentimes, however, water seeps into the floorboards, the drywall and under appliances, areas that all require attention as well. If you discover a leak, fix the broken pipe. If you're going away on vacation, insulate the pipes. These simple measures can go a long way to preventing damage.

Most people assume that once the initial mess caused by bursting pipes is cleaned up, the danger is gone. That is often not the case. Unless your home was cleaned and dried out by a professional water remediation company, the risk of secondary damage remains.

Answers to Your Questions About Flooding and Insurance Coverage

8/21/2018 (Permalink)

Drying mats on wood floor in a Chardon, OH church

When your Chardon, OH, home is affected by water damage because of a flood or a broken pipe, one of your first concerns may be whether the insurance will cover this situation. Most homeowner's insurance doesn't cover the actual broken pipe or the price you'll pay to fix the broken pipe, but it may cover most of the water damage.

Why Aren't Broken Pipes Covered?

Most of the time, insurance companies expect homeowners to be responsible for routine maintenance. This means you are responsible for repairing leaky pipes and replacing any broken pipes. If you want to have coverage for flooding due to pipe breaks, you'll need to have an all-perils policy, and coverage for a flood from storms and other rising water will require another specific insurance policy.

Why Was My Flood Claim Denied?

If your pipes burst because of a situation that could have been prevented, the insurance company will probably deny the claim. Part of your responsibility as a homeowner is to protect pipes from freezing or becoming weakened by rust. Any claim that results from homeowner negligence is likely to be denied.

What Does My Insurance Coverage Include?

If your claim is not denied, you might expect your policy to cover damages to carpeting, drywall, peeling paint, and the professional services needed to remove all water, dry out your furnishings and home, and prevent mold growth. Check with your insurance provider for specific coverage details.

How Can I Prevent Further Flooding?

Some of the best ways to avoid broken pipes are to invest in routine professional plumbing inspections and to conduct your own visual inspections, looking for older pipes, signs of rust and clogs, and exposed pipes in places where freezing might occur. Make sure you know where your water shutoff valve is located and make sure it is in working condition.

Don't wait until you have a flood to learn the answers to these questions. Plan ahead to avoid costly repairs and be sure you have appropriate insurance coverage.

Stop a Kitchen Sink Leak From Becoming Bleak in 3 Steps

6/26/2018 (Permalink)

Kitchen Leak can be prevented by ensuring the leak is fixed quickly, reducing damage.

Spotting a leak underneath the kitchen sink is a pivotal first step in remedying the problem. Flooding can be prevented by being vigilant and taking action early in the leak’s life. Following these three straightforward steps, you can avoid a worse situation by being prepared and quick to start the process.

1. Shut Off the Water

Below the kitchen sink where the leaky pipe is, there are valves on the pipes near the faucet that control water flow. One is for hot water, and the other is for cold water. You should start by turning the valve attached to the noticeably leaking pipe. If it does not stop the leaking, then turn the other shutoff valve.

If you cannot locate any valves by the defective pipe or the leaking doesn’t stop, go to your home’s main valve and turn that off. This will shut down all water at your residence, so it is advised to do this only in emergencies or right before you receive scheduled kitchen repair.

2. Contact Insurance

Next, your home insurance should be contacted to check what coverage is offered. An insurance adjuster will come to your home and inspect the leak. The adjuster will examine if the problem could’ve been prevented and then decide if you are liable for the flooding. The insurance will cover the repair if no negligence is discovered.

3. Finding a Professional

Water damage is risky to leave unattended. While it may seem easy to clean up with just a mop or towel, any lingering water can cause damage to wood cabinets around the sink or the floor in the area. The help of a team experienced in the removal of water in home settings is beneficial to reversing any problems the leaky sink caused.

The three-step process starts your journey at mitigation and finishes at restoration. A leaky kitchen sink can be easily stopped from flooding or excessively damaging your home in Chardon, OH. All it takes is knowing what to do.

For more on Chardon click here

24 Hour Emergency Water Damage Service

5/19/2018 (Permalink)

SERVPRO of Geauga County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 440-564-7266

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of SERVPRO of Geauga County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)

About SERVPRO of Geauga County

SERVPRO of Geauga County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Check out our crew below.

4 Ways To Protect Your Pipes From Freezing

4/8/2018 (Permalink)

Ceiling Pipe Break

Frozen temperatures can sneak up on you. To complicate matters, when you own a commercial property in Burton, OH, it is possible that you are not always present. This means you cannot always make sure that little things, such as leaving a faucet dripping or keeping cabinets open, are done to avoid frozen pipes. Fortunately, there are other ways you can safeguard your large pipes from freezing.

1. Automated Heating Control

Setting the thermostat at an automated range that others cannot override manually can prevent you from having to hire water restoration specialists to do costly water line repair later. Keeping your heater running when the weather is below freezing, even if there is no one present, is a simple way to protect your pipes.

2. Sealant on Holes and Cracks

Another way to avoid frozen pipes is to keep warm air inside and cold air outside. Inspect your interior and exterior walls for any cracks or holes that are letting heat escape. Block the cold drafts by sealing the fissures that allow them passage.

3. Heating Tape

Heating tape can be applied directly to pipes, ensuring that they stay at a temperature above freezing. Unless pipes are exposed, it is a good idea to use self-regulating tape so that it does not overheat. Follow manufacturers’ instructions carefully to avoid turning tape into a fire hazard.

4. Extra Insulation

Adding extra insulation to the walls and ceilings of your property in Burton, OH, can keep your pipes from bursting. You can also fit your pipes with fiberglass or rubber sleeves to provide an extra barrier to the cold directly to the pipes. If your building seems to lose heat easily, this may be the best option.

Protecting the pipes in your commercial building can save you time and money. By taking a few extra precautions, you are more likely to avoid frozen pipes and the expensive repairs that come with them.

Visit us at for more information. 

How To Care for Water-Damaged Items After a Flood

3/27/2018 (Permalink)

Water Damage Home and Content

Flooding in your Burton, OH, home can happen for many reasons. Water in the home may be the result of a burst water pipe, a leaky sink or toilet, or a flood caused by nature. No matter the reason, water can seriously damage precious keepsakes, documents and other important items that you cannot replace. If you find yourself with waterlogged photo albums, toys or other important keepsakes after a flood, there are a few ways you can try to salvage them.

Gathering Items After a Flood

Flood waters can have a different affect on a variety of items. However, there are a few valuables that require special attention:

" Artwork
" Paper documents
" Photo albums

If a broken pipe caused one room to flood and you know the water is not contaminated with sewage or dangerous chemicals, you can carefully gather these items from the water and start dry cleaning them indoors in an area with low humidity and away from direct sunlight. Sunlight can cause paper documents and artwork to fade or curl.

Determining Condition

You may not be able to salvage everything after a flood, but once water in your home recedes, taking stock of what remains can help you determine what is worth keeping. If some items have mud or silt on them, wash it away carefully with a low-pressure hose and set the items indoors to dry. A storm cleanup and restoration company can advise you on whether some objects affected by black water can be properly sanitized.

Handling Items With Severe Damage

If books, photos or other fragile items are badly damaged, they might require special care. Try to air dry these items as much as possible, and then store them in plastic airtight cases until you can contact a paper goods restoration specialist.

When water in a home damages precious items, the effects can be devastating. However, knowing how to react and handle these items in case of a flood in your Burton, OH, can help you act quickly and allow you to salvage as much as you can.

Visit us at for more information. 

Differences Between Grey and Black Water

1/30/2018 (Permalink)

The level of concern you should feel after a flood inside your home depends on what type of water has appeared. There is white water, which is plain, clean water with little to no contaminants. You should be able to tell when water is contaminated based on the color and odor, and you should never attempt a DIY fix without professional guidance. Contact professionals in Highland Heights, OH who know how to safely handle water damage caused by grey or black water.

Grey Water

Grey water refers to liquids that come out from pipes and other structures that does not contain human waste. This water may contain:

• Fats
• Oils
• Soap particles
• Hair

While this does result in a certain amount of contamination, it is not as severe as it could be, and there is less of a risk of people in the vicinity suffering from health problems caused by exposure. If your household uses natural, biodegradable soaps free or boron, chlorine and sodium, then you will have even less to fear. However, if left untreated, this type of water can slowly grow worse.

Black Water

Water damage from black water is a severe health problem that needs to be addressed immediately. When flooding occurs due to a blockage in the sewer system, drains in your house will bring up water contaminated by fecal matter and pathogens. A professional team will need to be brought in to safely remove the waste and the affected drywall.

When you discover water backing up into your home, you need to take prompt action to handle it right away to curtail a disaster. If you cannot tell where the water came from or if it has darkened in color even in the slightest, then you should avoid touching it, because you could end up hurting yourself. Instead, leave water damage remediation in Highland Heights, OH to the professionals.

How to Prevent Water Damage in Home and Business

8/29/2017 (Permalink)

How to Prevent Water Damage in Home and Business

Preventing water damage is a lot easier than carrying out the water damage mitigation and restoration process when flooding occurs. Preventing the flood damage is possible since most of the causes of water damage can be avoided before getting your home flooded such causes are such as clogging of drainage, pipe breaks and supply line break. It is advisable to address the matters while they are still small that waiting for them to grow into big issues. For example, a pipe break starts as small leakage, but if it is ignored, it might lead to water in homes and water in business which will cause severe damages to your property. Here are some tips that you can use to prevent flooded homes and general flood damage.

? Clean out the out the gutters
As a result of clogged gutters which end up having poor drainage, you might end up having cracks on your wall which are set paths for the water to drain. This occurs when the water pours in the sidings of your house damaging the foundation and the walls. The weakness created in the foundation and the wall might end up one day being overtaken by the water pressure and cause water in home or water in business enterprise. Therefore maintaining clean gutters is a fundamental preventive measure and a sure way of avoiding costly restoration.

? Ensure that the down spouts are away from the house
Ensuring that the downspouts are about 5 to 10 feet from the siding of your house is another preventive measure. This ensures that the water splash does not get into contact with the foundation of your property or the walls. You should also ensure that your yard slopes at least 6 inches over a 10-foot distance away from your home's foundation or business premises to prevent water sloping towards you foundation or wall. The water damage mitigation and restoration company can offer some advice on how to prepare a good yard.

? Ensuring that your sump pump is always working
Most people remember their sump pumps during storms. Flooding in home or business might occur only to find out that the sump pump is not working. It is, therefore, to test your sump pump regularly to ensure it is in good condition. The sump pump can help you reduce the spread of flood damage before the water damage mitigation and Restoration Company arrives. This can also contribute to reducing the cost that might be used up in the water cleanup and drying process.

? Fix the minor pipes and supply line breaks or leaks
Fixing small pipe break or the supply line break leaks is also an essential thing to do. The minor repairs cannot cost you more than the amount you can use to do the water cleanup, drying, and restoration and mitigation process. Dark spots under pipes and stains on the ceiling or the walls are excellent indicators of water leakages. Pipe breaks and supply line break are the main sources of water in flooded homes.

? Replacing worn out and missing roof shingles.
You should inspect and assess you roofs regularly to prevent future water in homes or water in business that will end up causing damages which might require you to pay professional such as the flood damage Mitigation and restoration company. This measure also saves you from incurring losses and paying up for the whole water cleanup, drying and restoration process. This flooding is most likely caused by rain which comes in through the worn out or the missing roof shingles may result in flooded homes or business.

? Keeping the soil around your house moist
Ensuring that the soil around you is moist is another important preventive measure. During the dry spell, the soil might lose the water and become dry and soft, in case a heavy rain pours it will impact pressure on the soil. This pressure might force the walls and the foundation of your home to get weak and crumble, and in most cases, the water in homes or water in business is caused by rain or storms. It is as a result of this impact of pressure on soil that causes the walls and foundation to weaken. This is also a crucial tip to prevent incurring the cost of water cleanup and drying process in flooded homes by the restoration company.
Visit for more information on water damage.

How Professionals Handle Water Damage Mitigation

7/25/2017 (Permalink)

How Professionals Handle Water Damage Mitigation

Water damage is one of the most common forms of damage that occurs in homes and commercial buildings. Excess water in home or water in business can be due to floods or rain as well as internal problems including supply line break or pipe break, leaking fixtures, or even roof leaks. The extent of water damage in a flooded home or business can be difficult to determine as much of the water or moisture can get absorbed into porous materials around the property.

Part of drying a flooded home or business and cleaning the flood damage is knowing what steps to take in order to achieve the best result. The water cleanup process is fairly complex and time-consuming.

Restoration professionals have the skills, understand the problem and have state-of-the-art equipment to handle the cleanup and drying. They’ve handled numerous water cleanup projects related to water damage for a wide variety of businesses and homes. This type of project is best left to a restoration company with a team of experienced professionals.

It is often tempting to handle a flooded home or water in business yourself when you have water in home or business, but it is better to call a restoration company to handle the flooded home or water in business cleanup and drying. Professionals have the right equipment and experience to extract standing water and thoroughly remove hidden pockets of moisture.

You can expect the following steps from a professional's flood damage restoration process:

Identification of Water Source

The first order of business is to determine where the water is coming from. After the source of the water damage is found, the water in home or water in business situation can be handled properly. A malfunctioning appliance or fixture can be turned off. A pipe break or supply line break can be blocked or shut off.

Water Removal

Mitigation professionals begin water extraction using either their industrial portable or truck mounted extraction pumps. They use dehumidifiers to extract water from the air. They tend to spend a lot of time during the water removal phase of the project. Their water detection technology enables them to determine saturation levels and identify areas.

Salvage Or Replace

The project manager at a restoration company will discuss the condition of the walls and flooring with the business or home owner and he or she will be given options and expert advice on what materials or items should be removed and replaced and what can be salvaged. In most clean water losses mitigation professionals can easily save the building materials.

Drying and Dehumidification

Water cleanup professionals use specialized equipment to dry out the space and dehumidify the area. Room measurements, temperature, and relative humidity are to used determine the optimal number of dehumidifiers and air movers needed to dry the home or commercial property.


After the structure and its contents have dried out, including drywall, insulation, wood beams, the next step is to apply a good disinfectant in the area. Professional-strength disinfectant is used on all areas affected by the water in home, water in business or flood waters including wood and walls and non-upholstered furniture.


This is the reconstruction phase and all non-salvageable building materials, including drywall, paint and flooring demolished and disposed of will be replaced. During this last step, mitigation professionals restore the property to its preloss condition. The restoration professionals will conduct a complete walk-through with the property owner to make sure he or she is 100% satisfied with the service provided.


Flood damage is a serious issues that can be due to supply line break or pipe break. Whether the flooded home or water in business is caused by supply line break or pipe break, water or flood damage is the last thing any home or business owner wants to deal with. Water damage is best left to a restoration company with a team of qualified water cleanup professionals. Their fast response times and quick action can prevent further damage to your home, business and possessions.
Visit for more information on water damage.

What to Do When You Have a Water Damage Issue

5/16/2017 (Permalink)

What to Do When You Have a Water Damage Issue

From flood damage after a bad storm to plumbing issues, broken appliances and other problems, there are many things that can cause water to stream throughout your home or business. When you are dealing water in home or business, water cleanup and restoration are top goals. You want to eliminate water in business or your home, and drying out the property and returning it to normal quickly are urgent needs that must be dealt with promptly. If you are wondering how to deal with water and flood damage repair and mitigation needs, you can easily walk through a few steps to address the issue.

Water or flood damage is a serious issue that can become more problematic by the minute. While your water damage repair and mitigation team will respond quickly to your request for assistance, the serious damage could continue to worsen during that short period of time while you wait for the restoration team to arrive. With this in mind, it is imperative that you take steps to prevent more water from entering your space. Except in the case of a natural flood event, you should be able to stop the flow of water in home or business by taking various steps. For example, you can adjust the water supply valve to a broken appliance or to the entire home to address some issues. By taking this action, you can prevent additional water from entering the space while you wait for help to arrive.

What It Takes to Dry Out Your Home or Office

Drying out water in business or home is the next step to take in the water cleanup process. Regardless of whether water in home or water in business is an inch deep or much deeper, you need to thoroughly remove the standing water and dry out the space completely before the rest of the restoration work can begin. This phase in the water damage cleanup process is completed by your mitigation team using advanced extraction equipment. When the issue of water in home or business has been addressed, the issue of high humidity levels remain. High humidity levels can cause mold to grow in your building, and dehumidifier fans can be used to address this problem. Once the drying out phase has been completed, the repair and restoration phase can begin.

Understanding the Water Cleanup and Restoration Process

When dealing with flood damage or other types of water damage, you understandably want your property returned to normal quickly. The best mitigation team will work diligently to complete this final phase in the water cleanup process. Water in home and water in business can result in upheaval in your daily activities until the work has been completed, and the best restoration team will work efficiently to replace or to restore damaged items. They will also completely clean and deodorize the affected area of your property. The list thing you want is to have your property look as though it has been restored after a water damage event. Instead, you want your property to look as though a water event never took place, and this is what you can expect from reliable experts.

As you can see, there are several important steps that must be taken if you want to enjoy superior results from the water damage and cleanup process. Removing the water and drying out the space are only the first steps to take. Cleaning, repairing and other significant steps must also be taken to fully restore the building to its former condition. Quality equipment, supplies, materials and techniques must all be used to erase the signs of damage. After you have taken steps to stop additional water from flowing into your property, you can easily hire a trusted mitigation team to assist with the remaining steps in the cleanup process. Visit for more information on water damage.

Water Loss? How to Get Your Home or Business Up and Running Again

4/26/2017 (Permalink)

Water Loss? How to Get Your Home or Business Up and Running Again

Water is an important component of everyday activities both at home and in the office. Water in home is usefully for consumption, cleaning and cooking among others. Water in business is a vital resource not only for consumption but also for cleaning. However, flood damage can cause severe losses worth of millions of dollars. Without proper mitigation measures, damage by water can lead to flood damage. Flooding interferes with air movement especially in areas covered by the flood waters leading to dampness and growth of mold if proper drying and other mitigation measures are not carried out. Additionally, the resulting poor air movement can lead to rusting, discoloration and staining of house or office fittings and equipment and rotting of wooden surfaces. It is therefore important for proper water cleanup are taken as soon as possible a water damage event takes place.

Causes of Water Damage in Home or Business

The first step towards water damage restoration is identifying the key vulnerabilities of water in home or office. Knowledge of these vulnerabilities is crucial in identifying causes of water damage and mapping the procedure to take for a successful water damage restoration undertaking. The following are the key sources of water loss for water in business or home:

Plumbing system failure: This can be caused by freezing and eventual clogging of the pipes within the system or material failure. These failures can be caused by human activities or natural activities such as flood damage. System damage is common for water in home or office where systems are not frequently inspected and repaired.

Sewer system clogging and backing up may also cause water damage that may require extensive and expensive water cleanup.

Water heater failure: This is a common problem for water in home where the water tanks are old and poorly maintained. The flood damage resulting from such tanks are usually extensive and may require extensive mitigation due to their positioning on rooftops of houses.

Washing machine failure: This is a water damage common for water in house cases where these machines may either burst up or leak.
Managing Water Damage in House or Business

In the event of a water damage, many items and equipment will be inundated or sprayed with water. Water in business can cause significant losses due to the potential of grinding business operations to a halt.Similarly, water in home can even lead to lack of shelter. Therefore, a quick and planned water damage restoration measure should be implemented to salvage the situation and achieve water damage restoration as soon as possible. The following steps should be taken:

Calling a cleanup crew: After identifying the source of water damage, it is imperative to call a water damage restoration crew. This is recommended especially for water in business as failure to effectively carry out a proper damage by water restoration plan can lead to significant financial losses. For home owners, it is recommended that source is identified and if possible, a proper mitigation measure to prevent flow implemented including plugging or blocking the source.
However, a cleanup crew rarely do the drying up of surfaces, hence rarely improve air movement.

After the water cleanup crew has left the premises, it is imperative that proper drying of the surfaces is carried out. Drying helps with water loss restoration by improving air movement.
Replace broken appliances and fittings: All sources of damage by water should be replaced or repaired. Properly functioning systems and appliances eliminate the need for any mitigation measures including water cleanup crew.

Visit for more information on water loss.

Be Safe After Any Water Damage

4/26/2017 (Permalink)

Be Safe After Any Water Damage

After any water damage, the primary focus must be safety. In the case of water in the home, see if it is safe to stay in that house. There can be electrical hazards in case of water in business premises. A person can slip and fall due to water in the house.

During water damage or flood damage, a common tendency is to pick and keep away things. Do note that wet materials tend to be really heavy.

The mitigation after flood damage requires removal of excess water. This is done by mopping and blotting. The water damage restoration requires excess water from wooden furniture being removed. This has to be done after removing lamps and any other tabletop items.

For drying after water in the home, remove and prop up the wet upholstery including cushions.

The mitigation measures after flood damage will require the placing of aluminum foil or wooden blocks below furniture legs. Wet carpets require air movement to dry. Water damage restoration will require air movement to dry wet things faster.

Turn on air conditioning at maximum for water cleanup during summer in case of water in business.

The mitigation measures for colored rugs have to be different from other wet carpets. Hence water damage restoration is a specialized field.

The art objects must be taken to a safe and dry place to allow for water damage restoration.

Mitigation measures for water damage require gathering of loose items from the floors. Never leave any wet clothes on the floor. Hang the clothes, furs and leather goods as air movement will facilitate drying. In the same way, do not leave any books or magazines on floors. Never leave any colored items on any wet carpet. They will make a further mess up during water cleanup.

Water in business or water in the home cannot be removed by household vacuum. During flood damage, never use television or any other electronic appliances. They should be used only after water cleanup has been done.

If water damage has made the ceiling, do not switch on any ceiling fixtures. During water damage restoration, keep out of those rooms where the ceiling is sagging. Allow water cleanup to happen at its own pace.

In the case of water in home or water in business, do not walk in that water. One can never know what all is there in that water that can be dangerous.

Mitigation measures in case of water in home or water in business require the services of a professional. Get experienced people as soon as possible. This is because just air movement will not be enough here.

The drying of different items is done differently. While clothes and furs may be dried by hanging them in air, leather and wood and metals may require specialized treatment. Just drying of metal is not enough. It may require being tested for corrosion too. The drying of electronics is to be done by experts in this field. Just air movement will not help here. Complete water cleanup is required to get things back to normal. Visit for more information on water loss.

Handling Water Damage in Chagrin Falls, Ohio

3/6/2017 (Permalink)

Water Damage in Chagrin Falls, OH

Water damage is often something that people do not think much about in their daily lives. Often they believe it is something that happens to people who live in flood-prone areas, or places known to be afflicted by severe storms. However, this is often not the case; damage in a home or business occurs for a great many reasons. When it happens, time is of the essence because attending to water in the home or business in three days or less prevents the growth of poisonous mold.

Aside from large-scale weather-related disasters, there are several common causes of water damaging a home or business. • Broken pipes or hoses • Overflowing bathtubs or toilets • Sewer backup • Extended periods of high humidity in the basement Some of these problems are easy to prevent with careful maintenance. Other occurrences that lead to damage are completely out of a home or business owner’s hands. • Power outages causing water removal pump failure • Damage caused while attending to a fire • Flash floods, those located in Ohio who are living in the vicinity of the Chagrin River know how something as simple as a spring thaw can cause excessive flood damage rather rapidly.

When faced with water causing damage in a home or business, the first thing to remember is to call for help immediately. Waiting to seek help while trying to remedy the situation will only make the damage worse. Persons faced with water damage need the assistance of professionals who act right away and use cutting-edge gear and methods to remove the water rapidly.

There are many choices of professionals who remedy water damage in the Bainbridge, Chagrin Falls, and Chardon Oh area. Here are a few tips to help find the right company to help. • 24/7 availability, time matters when water destruction occurs so constant availability is important. • Highly trained professionals who understand the facets of air movement, drying, and water cleanup. Certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) provides the peace of mind that the restoration company will provide quality work from knowledgeable technicians. Whether it is water in the home or water in the business, having a technician who is skilled in mitigation is important; this is no time for amateurs to try their skills. • A restoration company which is licensed, insured, and bonded for the protection of the client and the restoration professional. • Good customer reviews are helpful, but time is of the essence so it is best to have the number of a highly regarded professional before damage has occurred. Once the water restoration professionals are on the way, there are still things the home or business owner can do to start the water cleanup process. Before considering doing any tasks, be sure the home or business is safe.

The primary concerns when thinking about safety are electrical hazards and the possibility of slipping and falling. Also, use caution when lifting wet materials; they are quite heavy and often difficult to move.

After determining the safety of the home or business, here are a few things which will help facilitate mitigation. • Mop and/or blot excess water • Remove loose items from the floor • Remove art objects or other irreplaceable items • Place wood blocks or aluminum foil between furniture legs and wet carpet • Prop up wet upholstery and furniture cushions • Remove rugs from wet carpeting • Turn on the air conditioner to help with air movement and drying There are also several things not to do after a home or business sustains damage from water. • Do not leave wet fabrics in place • Do not use a household vacuum to try and remove water; attempting this is extremely dangerous and even potentially fatal. • Do not use household appliances • Do not use televisions • Do not enter areas with sagging ceilings • Do not turn on ceiling fans or ceiling light fixtures if the ceiling appears to be wet • Do not allow rugs or any other colored items on carpeting Caring for your important contents is particularly important when there is water in the business or home.

A good restoration company can help customers with the overwhelming task of repairing and reclaiming valuables. This is especially crucial when the process involves critical documents or irreplaceable photos which sustained damage. It is important to remember that some damage can be so extensive that restoring the documents is impossible.

However, there are several techniques to speak with your restoration specialist about when documents or photographs incurred damaged. Placing your documents or photographs is your restoration specialists' hands greatly increases the chances that these can be salvaged. • Dehumidification • Air Dry • Freezer Dry • Vacuum Thermal Dry • Vacuum Freeze Dry Occasionally, it is necessary to remove all residents and possessions from a home or business which has sustained damage.

If this should happen it is important to have a restoration company which is prepared to help with organizing, packing, and moving the belongings. There are several reasons that a complete move out is a good idea in situations which require extensive repair and restoration. • Avoid potential exposure to mold • Protecting surviving items from possible damage • A faster remodeling process • Protecting contents from causing damage to the home or business • Increasing the safety of all people who live or work in the damaged location • Providing peace of mind that everything is as safe as possible and under the care of professionals.

Mold is something to be particularly cautious around. Because things like mold and mildew can enter your home quickly, take care to avoid contact with any mold. Any items in the home or business which can soak up liquids have the potential to contain mold. No one expects to have flood damage touch their homes or their businesses. Unforeseen disasters, accidents, and carelessness can occur and wreak havoc on people's lives and possessions. If you live in Ohio, especially the areas in and around Bainbridge, Chagrin Falls, or Chardon, OH. there are qualified professionals available to help. Visit for more information on water damage restoration.

Faster to your Geauga County Water Damage Event

10/24/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Geauga County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Geauga County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 440-564-7266

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Geauga County

SERVPRO of Geauga County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Geauga County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/20/2016 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Geauga County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 440-564-7266

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Geauga County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 440-564-7266