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3 Steps To Take After a Broken Pipe Strikes

4/15/2019 (Permalink)

Water Damage 3 Steps To Take After a Broken Pipe Strikes Act quickly when you have a bursting pipe just to prevent further water damage.

Although as a building manager or property owner you try to take steps to protect your commercial building from bursting pipes, extenuating circumstances sometimes mean you have to deal with water damage after extreme cold weather or significant storms hit Mayfield, OH. Being prepared for such events and knowing what to do can help you act quickly and prevent secondary damage.

1. Turn Off the Flow of Water

Removing the source of the flowing water is the first step to take when dealing with broken pipes and the resulting flooding. If your building has a supply line switch, use it to turn the water off to the affected area instead of the entire building. You should also turn off any electricity running to the damaged area to prevent electrical shocks.

2. Remove the Standing Liquid

Once the water is off, if the puddled liquid is in a small area, begin removing the standing water immediately. If the bursting pipes flooded a large area, contact a water cleanup and restoration service to clean the area and make necessary repairs. The professionals also have the knowledge to fix a broken pipe and check for any mold, rotting building materials, and other secondary water damage in Mayfield, OH.

3. Read Your Insurance Policy

Before contacting your insurance company, take time to read the policy and make sure your building has flood damage coverage. Sometimes the broken pipe repair may not be covered, but the resulting water damage and secondary problems may be, so it is best to know what your insurance policy says before talking to your agent.

Bursting pipes can occur in any commercial building, and when they do happen to yours, you can act quickly to prevent further water damage by following the above three steps. You can also plan ahead by choosing a water cleanup team and getting onto their emergency client list.

3 Reasons Not to Use Bleach When Cleaning Mold

4/9/2019 (Permalink)

Mold Remediation 3 Reasons Not to Use Bleach When Cleaning Mold Removing mold with bleach may not be the best idea

Do Not Use Bleach When Cleaning Mold

If you have discovered a mold growth in your Bainbridge, OH building, you might be tempted to try to tackle the problem on your own. In many cases, bleach is the go-to method for removing mold, but this might not be the best idea. Consider the following reasons why you should choose a different way to solve your fungus problem.

1. It is a Toxic Chemical

The reason that many people use this method is because it is a strong chemical. However, it is also a toxic chemical. If you use it during fungus cleanup, you are further polluting the air in this area. It can be especially problematic if you have employees with sensitivities or health problems, as it can be unsafe for them to be around the chemicals.

2. It Doesn’t Get to the Root of the Problem

Using bleach to cleanup mold might work if the surface it is growing on is non-porous, but this is often not the case. Porous materials, such as carpeting and some woods, hold moisture very easily. If mold begins to grow inside of these materials, it might be too far from the surface for a chemical cleaner to reach.

3. There Are More Effective Methods

While doing the fungus cleanup on your own might be able to save you some trouble, if you don’t do a thorough job, it will make the problem even worse. Hiring a mold remediation specialist to get the job done for you is a much better option. As professionals, these specialists will have the necessary tools and experience to remove the mold effectively without relying on toxic treatments.

If you find mold in your building, it is important to have fungus cleanup done as quickly as you can to prevent damage. However, relying on substances such as bleach to remove the growth will likely not give you the results you want.

What to Do When Facing Storm Damage

4/4/2019 (Permalink)

Storm Damage What to Do When Facing Storm Damage Storm Damage can be devastating in Geauga County, OH.

When you are facing storm damage, it can wreak havoc on your home. You could find yourself facing the challenges of hurricane damage that results in wind damage, roof damage, flooding, and more. It can be overwhelming. When storm damage strikes, you know that you need to take care of all of the challenges that can be caused by a roof leak, ice damming, river flooding, or flooding. Regardless of what type of storm damage has struck, you need storm remediation services from a professional storm damage restoration company to get to the root of your problems so that they can perform home restoration services to get your home back on track.

Where to Begin After Storm Damage?

The first step is to bring in your professional storm damage restoration company once the storm is over and you are able to assess the damages to your home. Your professional home restoration company will identify the source of the damage, whether it is river flooding, flooding brought on by hurricane damage, wind damage, ice damming, hail damage, or frozen pipes. The list goes on concerning the damages that could occur to your home from flood water, ground water, an ice dam, and more. When storms strike at any time of year, they can put your home in serious need of storm restoration services. Once storm restoration workers have pinpointed all sources of damage, they can begin the storm restoration process.

What is the Next Step?

Professional storm restoration workers are going to clear out any debris left behind from the storm. They will also do what they can to salvage your belongings. They will remove any ground water or flood water that has been left behind. Water may be present after hail damage as well. A flood pump may be necessary to eliminate water so that the water restoration process can begin. The flood pump will suck out all water remaining in the building. You may even have a flood pump on the premises already if you are in a flood zone. Once the flood pump has removed ground water or flood water brought on by river flooding or flooding, they will begin the drying process involved with water restoration and home restoration. Everything must be thoroughly dried before any type of repairs can be performed. The same holds true when there is ice damage caused by ice damming. An ice dam can build up and cause a roof leak. This in turn can lead to a roof repair. Your storm restoration crew may need to cover the roof of your home until roof repair work is underway to deal with a roof leak caused by hurricane damage, wind damage, or ice damage. Once everything is dry, the next phase of work can begin.

Sanitization is Key

When a professional storm remediation. crew goes to work in your home, sanitization is a must as part of the water restoration process. River flooding or flooding of any type can inundate a home with ground water or flood water. Water damage can also occur from a roof leak when there is need for roof repair. Ice damming caused by an ice dam can also lead to water in the home and unsanitary conditions. The storm remediation. crew will address sanitization by using industrial-strength cleansers on all surfaces before continuing restoration work.

The Repair Process Can Begin

A professional storm remediation. team can begin the work of repairs, including roof repair after a roof leak or ice dam, once all debris is removed and the premises are sanitary. Storm remediation. services may include new dry wall, painting, new flooring, and construction of new walls. Home restoration is possible regardless of the extent of the damage. If frozen pipes are a problem, they can be thawed. If frozen pipes have led to a break, they can be replaced. Roof damage may be extensive due to hurricane damage, wind damage, or hail damage. Ice damage can result in roof damage as well, but your professional storm remediation. team can handle the job. No matter what the problem is, whether there is roof damage, frozen pipes, ice damage, or hail damage to add to the list, you can count on home restoration. Water restoration and storm remediation. can bring your home back to what it used to be.

Disaster Recovery With SERVPRO

3/19/2019 (Permalink)

Why SERVPRO Disaster Recovery With SERVPRO Call SERVPRO of Geauga County

Disaster Recovery

Have you ever wondered about the green SERVPRO trucks you probably see driving through Chagrin Falls, OH? You may know the service teams clean up after water emergencies for homeowners, but you probably didn’t know the teams also provide nationwide disaster recovery help in the following three ways.

1. Here to Help

No matter where the flood, tornado, temperature drop, or hurricane is located, there are over 1,600 SERVPRO local franchises that are ready to help when the corporate office calls. Furthermore, the corporate office can aid any type of disaster with crucial equipment that the individual companies may not have after a disaster strikes. SERVPRO’s corporate officers did just that after the storm damage of 2017 hurricane Irma and the recent California wildfires. The motto Here to Help has certainly been proven true.

2. Faster to Any Disaster

No matter what type of storm strikes, or whether the disaster is citywide or covers part of an entire state, the SERVPRO disaster recovery teams try to follow their slogan of being Faster to Any Disaster. Both the corporate personnel and franchise employees have proven time and again that they are ready to help at a moment’s notice; so, no matter where the floodwater, fires, or other disasters make strike, the team members are there to provide a quick storm response.

3. “Like it never even happened.”

Not only is SERVPRO’s corporate office able to rally the individual franchises to a disaster, but they can also use their many years of experience to direct the teams about where to go and how best to provide aid in the disaster scenarios. The goal of any of the specially IICRC trained franchise employees is to create a disaster scene that is “Like it never even happened.”

Whether the disaster is local or on the other side of the state, SERVPRO franchises and their corporate officers are both there to help. No wonder most insurance companies call SERVPRO to help their insured clients at the first sign a disaster recovery is needed.

Four Steps to Take When Filing a Water Damage Claim

3/13/2019 (Permalink)

Water Damage Four Steps to Take When Filing a Water Damage Claim Always get in contact with your insurance agent

Water Damage Claim

Experiencing water damage in your Chardon, OH home can be a stressful situation. Filing an insurance claim can add to the frustration you are feeling if you are unprepared. Following these steps can make the process go more easily for you.

1. Call Your Insurance Agent

The first thing that you should do is relocate to a safe area if the damage to your home is significant. After this, call your insurance agent. Getting in touch with your insurance company as soon as possible will allow the process to be started more quickly. It also prevents the company from denying your claim because you waited too long to report the damage.

2. Take Pictures of the Damage

Before you begin moving anything, you should take pictures. This will help during the insurance claim process because you will be able to show your agent the extent of the damage to your home. Be sure to include photos of the structure of your home as well as any damaged property and belongings.

3. Take Steps to Prevent Further Damage

If there is a flood of water in your home, your insurance company will expect you to take care of your house and do what you can to reduce any further damage. If they find that you have not done so, it may affect your claim.

4. Make a List of Lost Items

In order to file your insurance claim and be properly reimbursed, you will need to supply your insurance agent with a list of items that have been damaged. A professional remediation service can help in this area by determining which items can be salvaged and which must be replaced.

Whether a pipe burst in your home or the water damage has come from another source, it is important that you begin the claims process right away. Waiting too long can add unnecessary complications and might result in a lower amount of financial compensation.

Understanding the Difference Between Mold and Mildew

3/4/2019 (Permalink)

Why SERVPRO Understanding the Difference Between Mold and Mildew Call our experts at SERVPRO for your mold damage.

A musty smell in your home in Chardon, OH, signals that you have a fungus problem. How big of a problem often depends on whether the odor comes from mildew or mold. Both can grow just about anywhere there is moisture, warmth and organic matter to feed on. They often grow in unsightly patches. There's a difference, however, between a mildew problem and mold damage.


Milder is the milder fungus of the two. Although you certainly wouldn't welcome it in your home, it is the easier one to clean. There are several signs that the problem you have is mildew growth:

  • Moist environment
  • Surface infestation
  • Gray or white patches

Mildew can be cleaned with a mild household cleaner and a stiff brush. Simply scrub the patches away, and you can reasonably expect that they will not return.


There are many different types of mold, and they take on different appearances. If the growth is green or black, or if it has a fuzzy texture, you are dealing with mold and not mildew. Mold may also be slimy, whereas mildew is not.

Mold damage is also more invasive. If the surface where it lands is porous, it will grow down into the structure, making it very difficult to remove. When this occurs, you will probably need to hire mold cleanup experts to take care of the problem, especially if it appears on your walls, floors or ceiling. This is not an issue that can remedied with a simple swipe with a soapy cloth. Unless you remove all the mold growth, it will come back.

If you know you have a fungus problem but don't know if it's mildew or mold damage, you can always have it tested. Knowing a few key signs of each, however, can help you decide how the cleanup process should proceed and whom to call for help.

Insurance Claims and Disaster Response

2/19/2019 (Permalink)

Why SERVPRO Insurance Claims and Disaster Response As a leader in the restoration industry, SERVPRO offers some of the most accurate estimations and assessments.

Insurance Claims And Disaster Response

While a call to your insurer is likely the first thing that you should do after a disaster, it can be hard to focus immediately following a traumatic event. Your insurer will send out an adjuster to your property to help you understand claim services and to issue proof of loss forms. You can handle this process alone, but disaster restoration companies have experience with not only restoration work but also the insurance procedures surrounding it.

1. Protecting Your Claim

One of the first and best things an emergency response team does is mitigation work. This is typically referred to as the tarping over or boarding up of your home. The reason that this is so important to the claims process is that it prevents rejections from your insurer. An insurance provider is less likely to approve a claim when the client doesn’t take the necessary action to protect their property from further damage.

2. Clearing the Way for Proof of Loss

Another requirement of claim services is an accurate and all-encompassing proof of loss statement. While it is possible for these statements to be adjusted later, any adjustments prolong approval times and push off the restoration process. To help ensure you have an accurate statement, disaster restoration companies thoroughly clean out your facility, making sure that damage is visible.

3. Performing the Restoration

Insurance claims are based on accurate estimates of restoration work, and as a leader in the restoration industry, SERVPRO offers some of the most accurate estimations and assessments. You can even find a database of claims made for the Mayfield, OH area. Accuracy is everything for insurers because it means that they can better serve you, their client.

While insurance claim services can be confusing and overwhelming, it doesn’t have to be. Restoration companies can offer valuable insight into the process and will help you throughout while simultaneously trying to keep costs down.

Preparing Your Business for Severe Thunderstorms

2/11/2019 (Permalink)

Storm Damage Preparing Your Business for Severe Thunderstorms Severe thunderstorm should not be taken lightly

A rain storm is different from a severe thunderstorm in several ways: thunder, lightning and strong winds. It is advised to find shelter and stay indoors when severe weather strikes, but what else should a business be doing to protect its assets, employees and customers.

1. Keep Trees and Shrubs Trimmed

The exterior of your building can become extremely dangerous during high winds and severe weather, especially with unkempt trees and shrubs. While many plants and trees appear fine in normal weather conditions, long branches or otherwise innocuous bare limbs can become projectiles in certain instances. It is best to keep trees and shrubs trimmed to prevent any possible issues.

2. Have an Emergency Plan

A rain storm is mild enough to continue with your day-to-day operations, but a severe storm changes things. With lightning and strong wind gusts, it is best to stay indoors and preferably away from windows and doors. As a business owner, it is best to create an emergency plan for all employees. You should find a designated storm shelter within the building away from the exterior.

3. Know First Aid

In an emergency situation, it pays to have knowledgeable people present. For instance, it is wise to have employees who are aware of basic first aid practices, including CPR. This way, you ensure that there are people present who can safely apply aid while waiting for rescue if it comes to that.

4. Install Lightning Rods and Other Defensive Measures

Beyond planning and first aid, you can install lightning rods and generators to prevent damage to electrical systems. A disaster restoration specialist in the Chagrin Falls, OH , area can help you come up with a specific plan for your business and building.

While a rain storm may not cause the greatest concern, a severe thunderstorm should not be taken lightly. These storms can wreak havoc on electrical systems and may even cause physical harm to you or your employees. Know your options and plan ahead.

Preparing Your Home and Family for a Fire

1/30/2019 (Permalink)

Fire Damage Preparing Your Home and Family for a Fire Practice your fire escape plan

Fire safety is one of the most important things you can teach your children about your home. Having a fire escape plan involves more than just telling everyone to vacate your house in Chagrin Falls, OH, if a fire should break out. To help your plan go smoothly, you must prepare both your home and your family for the possibility of fire.

Preparing Your Home

The first line of defense against a home fire is your alert system. You should install smoke detectors throughout your home in prominent places:

  •  Inside every sleeping area
  •  Outside every sleeping area
  • In a middle common area on every level

It’s not enough to install the detectors, however. Test the detectors frequently. A sensible time to do so is when you practice your fire escape plan. This tells you if your smoke detectors are working and if they’re all connected like they’re supposed to be.

It’s also important to make sure that there are clear paths to safety. When you are devising a plan, check to see if there are two exits out of every room and that these exits are easy to use. Don’t block windows with chairs or other furniture.

Preparing Your Family

While your fire preparation plan may include contact information for a professional restoration company to make your house safe again, the main priority when a fire breaks out is the safety of the people inside. It’s essential that everyone knows what to do during a fire. Talk about how to get out and where to meet once you do. Set off the smoke detectors and have everyone walk through the process. If you have small children or elderly family members who will require assistance, designate someone specific to do so. Involving family in the plan and practice increases their chances of safety.

No one likes to think about a fire ravaging their home. With a comprehensive fire escape plan, however, you can teach you family how to stay safe if one should occur.

Home Mold Proliferation

1/22/2019 (Permalink)

Mold Remediation Home Mold Proliferation Molds are fungi that can be found both indoors and outdoors

Certain places in your Chardon, OH , residence can harbor mold growth, even if your environment is usually dry. Learn how to protect your home’s crawlspace from problematic fungal activity by familiarizing yourself with some common treatment methods.

1. Location and Inspection

The first step in stopping mold growth is to understand the sites from which it frequently spreads. Due to its low-lying location and lack of sunlight, the crawlspace beneath the lowest floor of your home is a frequent culprit of fungal growth. Leaking pipes can create problem areas on upper floors, as the resulting flooding is retained in porous surfaces. Regardless, you should contact a local mold inspection agency to get an estimate if you suspect mold in your home.

2. Blasting

If an inspector finds mold in your home, he or she will schedule a mold removal process. Most companies will use a media blasting technique in which wood and other surfaces are treated with soda under high pressure. Chemically speaking, this soda is sodium bicarbonate, which is the same as the baking soda used in many cooking applications. The use of dry soda in the blasting technique is due to its abrasive properties, which scour the mold away from the wood.

3. Benefits

The use of an inert soda compound means that it is totally safe for your family and pets. Unlike some chemical methods such as fogging, you will not lose access to your home for any substantial length of time. The procedure is also fast and inexpensive compared to scrubbing the affected surfaces by hand. Depending on your degree of coverage and the specifics of your mold damage, your homeowner’s insurance may cover the media blasting and other professional restoration services.

Mold growth in your residential crawlspace is not the sort of problem you want to leave unaddressed. Stay on top of your home maintenance and inspection by obtaining an estimate from a local media blasting professional.