Recent Posts

When Disaster Strikes

7/27/2020 (Permalink)

Have you ever wondered about the green SERVPRO trucks you probably see driving through Chagrin Falls, OH? You may know the service teams clean up sewage and water, for both businesses and homeowners, but you probably didn’t know the teams also provide nationwide disaster recovery help.

No matter what type of storm strikes, or whether the disaster is citywide or covers part of an entire state, the SERVPRO disaster recovery teams try to follow their slogan of being Faster to Any Disaster. Both the corporate personnel and franchise employees have proven time and again that they are ready to help at a moment’s notice; so, no matter where the flood, fire, or other disasters may strike, the team members are there to provide a quick storm response.

For more information on Water Damage visit

Have Storm or Flood Damage? Call Us Today 440-564-7266

After the storm and flooding In Geauga County

7/24/2020 (Permalink)

SERVPRO of Geauga County specialize in storm and flood damage restoration.  Our crews are highly trained utilizing specialized equipment, to restore your property to its pre-storm condition.

Faster Response

The most important process in mitigation, is to commence with a restoration company promptly. Since we are locally owned and operated, we can respond to any disaster much faster. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Plus, who does not want to have the #1 Restoration Company handling their loss?

Resources to Handle Floods and Storms

When storms hit Geauga County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1700 Franchises across the country and our Elite Disaster Recovery Teams that are strategically located throughout the United States.

For more information on Storm Damage visit

Have Storm or Flood Damage? Call Us Today 440-564-7266

What To Do After A Fire

7/17/2020 (Permalink)

Devastating house fire in Bedford Hts, Ohio Fortunately, this Bedford Hts., homeowner was able to make it out with minor injuries and is under the care of his wonderful daughters!

Damage from fire in Geauga County, Ohio may be quite difficult for the homeowner to emotionally deal with. Is everyone out okay? Are the pets okay? Where do we go? Who do we call? How bad is it? What could have caused this?

#1: Assessing the Scene

The untouched scene of the fire is quite important, do not try to enter once the flames have been put out. Not only is this extremely dangerous but you could also compromise the scene. The house will be checked and surveyed by the Fire Investigative Unit / Investigator. They will be looking for a cause of origin (cause of fire) as well as the safety of the structure. They will help the homeowner understand how extensive the damage is as well as what to do next.

#2: Call your Insurance Company

Call tour Agent so they can begin the claim process quickly. They will provide you with adjuster information and a claim number. (Make sure to keep in a safe and accessible place, you will use it often). The adjuster will be able to go over your policy with you and guide you on your coverage. They will also discuss how to obtain a temporary place to stay, clothing, food etc. (Keep all receipts)

#3: Contact an Emergency Fire and Water Mitigation Company

The mitigation company should provide the following services:

  1. Board Up / Tarping
  2. Contents Inventory: both salvageable and non-salvageable
  3. Dry Cleaning
  4. Demo and Debris Removal
  5. Provide photographic and computer-generated documentation to your adjuster.
  6. Assist with the pack out, cleaning, and pack back of your personal property.

Have Questions? Call Us 24/7 – 440-564-7266

For more information on fire or water damage situations, visit

Fourth of July Fire Warning!

6/25/2020 (Permalink)

With the Fourth of July approaching and the current Pandemic situation, many festivals and shows have been canceled. There is a potential risk that homeowners will attempt to put on a firework show of their own. Note, the National Fire Protection Association, (NFPA), reports that an average of 18500 fires per year are caused by fireworks. These include 1,300 structure fires, 300 vehicle fires, and 16900 outside and other fires, as well as two deaths per year. Studies showed that there is more property damage on the Fourth of July than any other day of the year.

Fire loss from reckless actions are certainly something that nobody wants to deal with. Hiring a qualified professional to take care of the matter is paramount. If you are the victim of illegal fireworks damage SERVPRO of Geauga County, is a certified fire restoration company. We are on call 24/7 and are here to help to make the process a little more bearable.

Visit  or call us at (440) 564-7266,for more information on fire damage.

Be safe and have fun this Fourth of July!

Certified: SERVPRO Cleaned – a defensive cleaning program

6/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Geauga County today at  440-564-7266 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Plumbing leak in your Chardon home?

6/11/2020 (Permalink)

Have you experienced a plumbing issue, broken, leaky valve? If you are wondering how to deal with water damage, we are here to help.

Water damage is a serious issue that can become more problematic by the minute. It is imperative that you take steps to prevent additional water from entering your home. For example, you can shut off the main water supply or call a plumber to assist you. By taking this action, you can prevent additional water from entering the space while you wait for help to arrive.

After you have taken steps to stop additional water from damaging your property, you can easily hire a trusted mitigation team to assist with the remaining steps in the cleanup process.

The mitigation team will begin the water extraction and debris removal, process. Once the water has been extracted, the issue of high humidity levels may remain. High humidity levels can cause mold to grow, dehumidification fans will be used by your mitigation team to address this problem.

Once the drying out phase has been completed, cleaning would follow. The mitigation team will completely clean, sanitize, and deodorize the affected area of your property. Once all steps have been followed restoration if needed could begin.

SERVPRO of Geauga County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Need Emergency Service? Call Us 440-564-7266

Visit for more information on water damage.

We are Cleaning Experts

6/10/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Geauga County, 440-564-7266


Geauga County Fire Damage Restoration Services

6/1/2020 (Permalink)

Structure Fire The fire was so intense that it caused very dangerous holes in the ceiling above.

Fire Damage Restoration Services

Damages after a fire can be far worse than first visible. Without professional fire cleanup services, you may be unable to restore your home or business to its former, preloss condition. Often, the home or business is left with soot and smoke smells which can cause further damage to the house. Soot can contribute to increased corrosion of the properties structure as well as discoloration of surfaces in the home. The role of SERVPRO of Geauga County is to secure your property, remove soot, smoke, and other forms of damage caused by a fire.

SERVPRO of Geauga County will assist in the following:

Board Up Service

Soot & Smoke Removal

Contents Inventory

Total Loss Inventory

Pack Outs

Cleaning of Contents and Furniture

Storage of Contents

Debris Removal

If you have unfortunately suffered from fire damage and are in need of restoration and cleanup services, do not hesitate to contact the appropriate professionals.
Visit for more information on fire damage. Or Call Us Today to Learn More 440-564-7266.

Neighbors Magazine - Michael Bowdren Feature

5/20/2020 (Permalink)

Magazine Article Michael Bowdren Cleans Up Geauga County

Recently Michael was the cover story for a local magazine article, here is a portion:

The concerns over the coronavirus are affecting the whole family, as they are the rest of the country. As an owner of a SERVPRO franchise, Mike is on the frontlines trying to keep his customers safe. As soon as news of the virus spreading hit, Mike and other SERVPRO franchises began receiving phone calls about proactive disinfecting of structures due to the virus. “We are figuring out the best options for our clients. SERVPRO has structured its cleaning protocols into three categories depending on the level of exposure that has occurred at a site,” he explains. Category One is proactive cleaning and disinfecting surfaces when no cases are suspected or reported in a structure; Category Two is for when there has been a suspected case in the structure; Category Three is a result of a confirmed coronavirus case within the structure. The tough thing is that while many of us are staying home riding out this situation, SERVPRO and its employees are hard at work. “I am reminding our employees that we are working when others aren’t. We are working when people are sleeping and when people have suffered catastrophes in their businesses and homes with hurricanes, flooding, and now the coronavirus.” As with all of us, the virus isn’t just affecting our work lives. It is affecting our families, and the same is true of Mike and his girls. Mike and the girls look forward to things getting back to normal. In the meantime, Mike says, “We just want to reach out to everyone in our neighborhood and hope that everyone is staying well and practicing what they are supposed to in order to stay safe.”

To read the rest, please visit us SERVPRO of Geauga County on Facebook

How To Clean Clothing After a Fire

5/19/2020 (Permalink)

Ozone Machine This compact machine has the power of a thunderstorm when it comes to eliminating odors!

Smoke odor after a fire could remain in clothing unless it is properly treated. Trying to deodorize with perfumes, sprays, or disinfectants, will only mask the smoke odor. The smoke odor will return once the chemical, based spray evaporates. One of the best methods to deodorize clothing is called an ozone treatment. An ozone treatment will produce an oxidizing agent that resembles the smell, that one may smell, after a thunderstorm. Using an ozone machine should be done by a professional in an ozone room / chamber. An ozone treatment should also be done prior to any laundering and or dry cleaning. SERVPRO of Geauga County provides timely response with mitigation services ranging from fire, smoke, soot and odor removal to content claims inventory and document restoration.

Need a Professional? Call Us Today to Learn More 440-564-7266